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JPMorgan Chase CIB - Business Support Management - Associate in New York, New York

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB's business strategy and helps to ensure a sound control environment.

Department Description:

Business Support Management (BSM) is a CIB Finance & Business Management function focused on 3 principal stripes:

-Business Change Management (BCM)

-Assistant Management

-Expense Management

The Business Change Management (BCM) Team is responsible for control-focused activities in support of CIB businesses.

Roles and Responsibilities:

This BCM position will support a Markets and Sales business in CIB. Candidate must be comfortable interacting with varying levels of senior management.

Responsibilities include the following:

  • Management of on/off boarding, transfers in/out

  • Provision technology, applications & market data

  • Project Management liaison (i.e. technology upgrades, facility upgrades, summer intern onboarding)

  • Act as a conduit to CIB & Corporate Real Estate teams; maintenance of floor plans, move management, review of cost allocations / cost centers

  • Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)

  • Review and certification of Physical Floor Access

  • Enforce a dynamic control/compliance environment and continually mitigate risk in business processes

Additional job scope includes providing guidance and support and driving the agenda in the following areas:

  • Ensure that effective business and process controls are maintained consistently across all businesses

  • Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management

The ideal candidate will possess the following:

  • 1-2 years of related experience

  • Strong oral and written communication skills

  • Independent problem-solving skills

  • Customer service / Client facing experience is helpful

  • Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure

  • Excellent relationship building skills with the ability to listen well and influence others

  • A self-starter who is organized and consistently meets deliverables

  • Focus on Controls and mitigating Risk factors

  • Proficient in Microsoft Office (Excel, Word, and PowerPoint)

  • Comfortable leading an initiative or playing a support role on the broader team

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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