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Hentsu Client Implementation Engineer in New York, New York

Client Implementation Engineer

Description

Portfolio BI (PBI) empowers the most sophisticated buy-side firms to take control of their portfolio and operational data. Born from the merger with Hentsū, and backed by Credit Suisse Asset Management's NEXT Investors, our customers benefit from our integrated platforms, local technological expertise, and seasoned financial experts. We are an asset management technologist, and we provide a fully managed cloud platform for hedge funds, with on-demand trading, research and corporate technology, as well as connectivity to market data providers, brokers, and exchanges. Our vision is to drive agile transformation across financial services through public cloud technologies, SaaS and data science.

You will:

  • Perform analysis on business issues, define requirements and propose solutions to solve issues

  • Develop processes for data extraction, cleansing, manipulation, and analysis

  • Work directly with clients to onboard them on to the software products, conduct training sessions, and manage customer feedback

  • Provide diagnostic support and issue resolutions for the developed/owned software applications

  • Provide support for continuous integration, test automation, source code control and review processes

  • Maintain procedural documentation and update as necessary

  • Constantly evaluate process and procedures for inefficiencies, and make recommendations for improvement, and drive them through with stakeholders

Requirements

You have:

  • Bachelor’s Degree preferred; computer science, information technology, math, or related field preferred

  • 3+ years of professional experience in software development

  • 2+ years of in FinTech, financial services or investment technology company

  • Strong relational database expertise is required

  • Recent hands-on experience on C# .Net core is required

  • Experience with any of visualization tools Power BI, Tableau, and/or SQL Server Reporting Services is preferred

  • Experience with a version control system (Git), CI / CD pipeline (Octopus, TeamCity), and best practices is preferred

Soft skills:

  • Demonstrated professional integrity and upholding high-quality standards and customer service focus

  • Dependable, flexible, and adaptable to new initiatives and changing client needs

  • Ability to work independently in a fast-paced, small-team environment, multi-task and prioritize effectively

  • Highly motivated and goal-oriented; proactive in one’s own education and career progression

  • Strong communication, organizational and problem-solving skills with attention to detail

Benefits

  • We believe in lifelong learning - we offer on the job and soft skills training, and extensive opportunities for personal and professional development

  • We support our employees as they gain the skills they will need to succeed and excel professionally

  • Opportunity to work remotely

  • Flexible working hours

  • Competitive salary

  • Working with technology leaders like Microsoft, Amazon Web Services, Google, Cisco

  • Generous PTO

  • Health insurance packages

  • Professional development and training

  • Discretionary performance bonus

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