New York Seasonal Jobs

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Compass Group, North America CONCIERGE in NEW YORK, New York

Posted Date: Feb 15, 2021 A Fresh Approach to Great Results.* * /At FLIK Hospitality Group we believe in great food, great service, and great people. As a leading corporate dining and hospitality company, we provide quality and nutritious meals with a wellness-first approach, reception services, and property management to over 800 locations nationwide. From respected law firms, financial institutions, professional athletics teams, K-12 independent schools, hotels and conference centers, and more, our approach to hospitality is rooted in our dedication to providing quality service to each and every one of our guests. We believe in seasonality in sourcing our ingredients and providing a customized approach to the culinary and hospitality needs of each client; our wellness first approach ensures our food supports healthy and delicious choices. Join our team today!/ Job Summary The Guest Experience Ambassador or Concierge is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on reception floor, and all public areas, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit. Responsibilities: * Provide high-level internal and external customer support * Greet employees and visitors, welcome visitors with a smile while maintaining eye contact through the entire interaction. * Meet, greet and escort all VIP guests * Ensure the guest was delighted and satisfied during the arrival, throughout the stay and during a fond farewell. * Ensure daily optimal workspace occupancy and assist in making day of space reservations using an online tool * Assist with guest services and support, including directing guests to the appropriate resource, wayfinding, checking guest coats and luggage, etc * Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest * Handle daily signage requirements for guest wayfinding * Maintain building visitor list by managing the access badge process for employees and visitors. Follow all security procedures and ensure visitors have visitor badges and name tags * Weekly and daily communication with Experience Team to confirm all attendee counts, security access, and host contact information. * Operate telecommunication systems and manage incoming calls; relay any messages to appropriate resource * Prepare and maintain lobby area daily, align all furniture to ensure a welcoming look. * Restock supplies daily throughout the reception and storage room areas * Provide general travel support (arranging for transportation, providing directions, etc.) * Work closely with facilities, local technology, and other workplace departments to ensure high quality experience for all guests * Carry out instructions for security, fire, health and safety guidelines * Communicate and interact effectively with any workplace position and showcasing a willingness to provide back up support * Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed; provide unparalleled levels of support to all guests * Interface with vendors (catering, AV, etc.) to provide seamless customer support * Maintain the highest standards of cleanliness and organization within workspace * Conduct opening and closing walkthroughs when business requires * Full understanding of main lobby/security procedures at building entrance * Rotate main lobby reception desk and floor reception desk Requirments: * Hopitality degree or working experience in a luxury hospitality environment is required. * Two to three years’ experience in front of house operations at a corporate office. * A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the GSA role. * The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. * Basic computer skills and knowledge of office technology / equipment. * Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. * Discreet, ethical and committed to maintaining a high degree of confidentiality. Apply to Flik today! /Flik is a member of Compass Group USA/ Click here to Learn More about the Compass Story * * Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Flik Hospitality are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance/ AD * Disability Insurance * Retirement Plan * Paid Time Off * Holiday Time Off (varies by site/state) * Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs) *Req ID: *452902 Flik BRIAN P PANGBORN SALARIED NON-EXEMPT