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The Boston Consulting Group Consulting Team Talent Manager in New York, New York

21-Jan-2021
Consulting Team Talent Manager

11149BR

People

WHAT YOU'LL DO

The Consulting Team Talent Manager will act as the holistic owner of the Consulting Team employment experience with a close focus on the business needs of BCG and the professional development of our consulting staff.
The Talent Manager will drive overall objectives of the business (e.g. team balance and staff utilization), identify patterns across the cohort and use that knowledge to drive strategies, and support individuals in their staffing and developmental needs. In addition, this role is a member of the larger consulting talent team community in North America.

YOU'RE GOOD AT

In the Talent Manager role, you would be good at and focus your time and talents on the following.

Staffing:
Responsible for optimizing the deployment of a specific cohort(s) of consulting resources to meet our business needs while ensuring that each consulting staff member in the cohort(s) receives the right set of opportunities to support their immediate BCG Career Development objectives and their overall long-term professional goals
Optimize team design, billability and achievement of business priorities through a deep awareness of current available skills, cases, leads/proposals, and office/firm goals; maintain a view of staffing pipeline at a macro and micro level (overall business outlook as well as specific staffing needs)
Build strong relationships with Consulting Team staff to understand development needs, preferences and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG's business needs and personal preferences if possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations
Maintain an acute awareness of business environment; openly communicate information relative to case opportunities with individuals and with Partners and teams looking to confirm staff to projects
Coordinate with local, system, regional, and global staffing teams; participate in weekly North America staffing call and as a member of the NAMR Staffing team
Career Development:
Actively engage in all CDC (Career Development Committee) meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; provide committee with market view of performance, and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s)
Act as strategic thought partner with CD Head(s) and CD Ops team to drive functional agenda; provide leadership for committee(s) in partnership with CD Ops team on matters such as committee composition, training, and quality
Partner with Advisors to communicate CDC outcomes with individuals; reinforce and interpret meeting outcomes, provide ongoing advice, and help guide counsel out discussions; understand and appreciate the values of BCG and work to preserve these values in interpreting and resolving career development issues
Reinforce CD messages through staffing and development discussions to aid individual and cohort development
Implement consistent policies and procedures in line with regional and global guidelines on promotion timing, promotion criteria and termination
Recruiting:
Actively engage with candidates and hires early in their BCG experience; participate in the conversion process; adapt early experiences to meet likely development needs in first cases
Work closely with Talent Acquisition team to effectively manage staffing process for summer programs, especially individual staffing and CDC needs
Cohort engagement:
Work closely with Cohort Dean to drive engagement and development of cohort; adapt affiliation to the specific needs of cohort
Monitor staff activity and participation in key aspects of morale, retention and affiliation (e.g., integration and affiliation programs, red zone reports, PTO support, etc.)
Provide analytic support and ownership over projects related to office People Team, including but not limited to annual PEOPLE Survey and pyramid planning

YOU'RE GOOD AT (CONT'D)

Diversity and Inclusion:
Partner closely with diversity network owners and mentors to drive and support inclusion efforts for individuals and across networks
Drive proactive retention through efforts such as leading Segment of One discussions, ensuring successful deployment and development on early cases, and providing program input based on individual needs
Mobility:
Set the broader mobility strategy for cohort of focus; understand all offerings and manage individual participation in various mobility programs
Career Navigation:
Motivate, help to develop, and provide coaching and advice to all members of the team
Coach and guide consulting staff throughout their employment lifecycle on career options and opportunities; act as a trusted advisor to guide individuals into mutually beneficial outcomes
Understand and communicate key programs including career services and flexibility; coordinate use of programs to balance employee needs and business priorities
Other HR:
Work with HR team to resolve issues faced by individuals; contribute thought leadership on initiatives crucial to addressing people issues
Manage transition support through effective communication, working closely with HR team
Provide input to rest of staffing and HR team to maintain up to date accurate information on staff including case assignments, training, vacation, recruiting and LOA

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Advanced Degree (Masters, MBA, JD, PhD, etc.) preferred
8+ years' total work experience
Prior strategy consulting experience at the Consultant, Project Leader or Principal-level is required, in order to ensure a deep understanding of our target audience's needs and skills in their roles
Key Competencies:
Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service oriented environment, keeping with BCG's values and culture
Excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships
Able to engender trust from senior local and regional leadership as well as more junior resources, and serve as a broker or liaison between the two groups
Strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view and be simultaneously flexible with adjusting own perspective in light of new information or constraints
Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style
High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality
Comfortable in resolving conflict, delivering difficult messages and addressing all people related issues
A quick study; a can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded
Quick to learn BCG policies, practices, structure, and how decisions are made
An active team player with strong organizational, analytical, and project management skills
Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies
Autonomous, able to tolerate ambiguity, self-motivated

YOU'LL WORK WITH

In this role, you will partner with other New York Consulting Team Talent Managers and the Consulting, Staffing & People Team Senior Director to support the consulting cohorts - focusing on the needs of the firm, cohort and individuals.

CITY
New York

COUNTRY
United States

YOU'LL BE TRAVELLING
Yes (10%)

YOUR EMPLOYEE TYPE IS
Regular

YOUR JOB TYPE IS
Full time

WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.

BST is the operational heart of our business and is invaluable to our success. Roles such as finance, human resources, risk, and IT, help propel BCG forward. BST employees support the core of the organization and provide outstanding value to the business. As a BST member, you will work with inspiring, talented, dedicated, and curious colleagues in an energizing, fast-paced environment in which people are treated with respect and help one another to succeed. Working at BCG provides you with the opportunity to grow through interesting and challenging work and to have an active voice in your personal career development.

EQUAL OPPORTUNITY
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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