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RWS Entertainment Group Costume Shop Manager in New York, New York

Built upon more than 120 years of combined expertise from its subsidiaries, RWS Global launched in 2023 as an industry-leading team of four powerhouse companies—RWS, ted, JRA and ARC. Together, they form the world’s largest producer of live experiences. Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.

On land, at sea and everywhere in between, RWS Global produces over one million live moments every day. RWS Global employs a diverse team of world-class designers, creators, producers and more, including the casting and recruitment of over 8,000 performers and technicians annually. RWS Studios, located in New York City and London, comprises over 100,000 combined square feet of creative and meeting spaces, a costume shop, rehearsal studios, performer housing, fully equipped casting studios, acoustically treated music rooms and more. 

RWS Global's subsidiaries include RWS, the leader in live moments by bringing to life unforgettable in-person experiences; ted, Europe's largest leisure entertainment experience company; JRA, an award-winning creative studio specializing in master planning, design and project management and ARC, providing casting for theatre, film, TV and commercials. Together, RWS Global’s companies have served an impressive roster of clients that includes Apple, Azamara, The Coca-Cola Company, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and many more. For more information, visit

RWS Global is currently seeking a Costume Shop Manager to serve as an in-house manager of client accounts, spanning corporate events, theme parks, cruise ships, and other projects within the company.  Reporting to the Director, Wardrobe and Costumes, the ideal candidate will be responsible for managing the day to day needs of the costume shop, hiring and overseeing seasonal labor for projects at sea and in office. Ensuring the quality of the work coming out of the costume shop.

Roles & Responsibilities

  • Hire All Stitchers for both internal RWS Stitching needs, as well as onboard roles - with assistance of the coordinator.

  • Submission and accounting for stitcher times cards.

  • Overseeing, and management of the labor budget

  • Provide leadership and management to the Costume Shop staff.

  • Manage all Costume shop facilities, equipment, and resources, including labor.

  • Supervise the construction, alteration, repair, purchase, cleaning/maintenance and storage of costumes, wigs.

  • Responsible for pack outs and ensures inventories are complete - working with the Ops Manager, and Coordinator and Lead Stitcher on the project. Quality Control.

  • Must have advanced knowledge of professional theatrical costume construction techniques.

  • Provide inventory update and recommendations for restocking needs for the Wardrobe supplies.

  • Responsible for inventory and management of an expansive stock of costumes, shoes, wigs, jewelry, and accessories.

  • Oversees stitcher quality and instructing of how notes need to be executed to new stitchers.

  • Conduct fittings for all productions and other events when manager can't be present.

    Please Note:  While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.


  • Minimum BFA/BA degree in Theatrical Design or Technology or comparable work experience working in a theatre or entertainment production company wardrobe or costume department.

  • Experience in the entertainment and live event production industry.

  • Proficiency in iWork and MS Office applications

  • Ability to meet deadlines, often with narrow time and budget constraints.

  • Advanced knowledge of hand and machine sewing techniques. Garment finishing with an understanding of theatrical costume construction techniques and terms.

  • Experience in theme park and cruise ship wardrobe genres preferred. 

  • Craft skills, mask making, dyeing, paint, millinery, and shoe maintenance knowledge.

  • Extremely detail oriented and responsible.

  • Strong team player. 

  • A valid passport for the duration of employment.

  • Proof of vaccination against COVID-19 (or proof of exemption) will be required.

    Estimated Start Date : ASAP

    Status: Resident

  • Resident: Team members who are expected to perform their job in the RWS New York City headquarters due to the nature of their primary duties and responsibilities.

    Salary : $60k -$70k



    Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.

    So bring all of who you are, no questions asked.


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