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Aston Carter Customer Service Associate in New York, New York

Customer Service Associate

New York, NY 10020

Duration: Contract until end of 2022 (Seasonal) – potential to get extended or converted for top performers

Schedule: Open Availability; will be assigned an 8-9 hr shift between 9AM-9PM; 4 day work week (Weekend availability is a must)

MUST have full weekend availability, and at least three days of weekday availability. The store hours are from 10 to 8, so the shifts range between 10 o'clock and 9 o'clock.

• Typically, a 4-day week work schedule. 8/9 hours shifts – average hours are 30-40 hours/week

Rate: $16.50

Job Opportunity:

✓ Work for a multinational video game company in the heart of Manhattan

✓ The only retail store for Nintendo in the WORLD!

✓ Great opportunity for those passionate about the video game industry

✓ Chance to gain helpful and insightful experience while mastering your ‘people skills’

✓ Benefits offered

✓ Tight-knit, inclusive team & work culture

Job Overview:

• Provide customer service to customers at the Nintendo World Store in New York City

• Assist customers in purchase of Nintendo branded merchandise and products

• Provide customers with product information and demonstrations

• Cross-sell and up-sell merchandise; recommend products to meet customers?

• Perform cash register and merchandise restock duties


• Must be available to work weekends and any 8hr shift between 9AM-9PM

• At least one year of customer service experience in a retail environment

• Experience in a video gaming or electronics environment is strongly preferred

• At least a high school diploma or GED is required

• Working knowledge of video gaming products and/or services

• Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level

• Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage

• Ability to perform routine display repair and maintenance

Additional Information:

• This is a seasonal, contract position.

• Candidates need to be comfortable with a seasonal position, but also should be aware that "Top Performers" are recognized and can be brought on direct.

• Dress Code: Jeans/Khaki; Blue/Black Nintendo shirt (provided by Nintendo

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.