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Robert Half International Customer Success Manager in NEW YORK, New York


A digital and consumer marketing company based in NYC is seeking a Customer Success Manager to join their growing team. The Customer Success Manager will manage client relationships from the start of the relationship through all contract renewals, ensuring the success of 40+ mid-size clients using the firm’s platform. You will also be responsible for onboarding and training new clients, learning and understanding client objectives to create a tailored strategic roadmap of product usage, ensuring objectives are met and exceeded. You will also be responsible for holding bi-monthly calls, meetings, ad-hoc training meetings, quarterly business reviews, and strategic in-person meetings. The Customer Success Manager will be closely aligned with the marketing, product team, and sales teams so that all client touch points are executed appropriately. The ideal candidate will have 2-3+ years of Customer Success experience, a passion for UX/UI design and digital marketing. We are seeking extremely organized candidates with a natural consultative style to building client relationships and solid leadership skills. Excellent benefits and a dynamic team environment are offered. Interested candidates should email their resume to Rebecca Gatto at


2-3 years Customer Success experience ideal

Passionate about UX/UI and digital marketing

Looking for extremely organized candidates with a natural consultative style to build client relationships.

Strategic and tactical experience

Data driven, natural leadership abilities.

Growth offered

Good working knowledge of web based technologies including, standard Internet vocabulary

Client are Fortune 100 and Fortune 500 companies.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

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Salary: $80,000.00 - $90,000.00 / Yearly

Location: NEW YORK, NY

Date Posted: June 26, 2020

Employment Type: Full-time

Job Reference: 02940-0011491388

Staffing Area: Office u0026 Administrative