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Justworks Data Analyst, Business Operations in New York, New York

Data Analyst, Business Operations at Justworks (View all jobs)

New York, NY

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values (https://justworks.com/careers)

If this sounds like you, you’ll fit right in.

Who You Are

Justworks is seeking a seasoned analyst with a passion for numbers and a demonstrated proficiency in manipulating large data sets to join the Data Analytics and Business Operations team. This analyst will report into the Senior Manager, Data Analytics and Business Operations but will work closely with CS, Marketing and Sales teams. They will report on KPI metrics, derive and share insights about operational efficiency, and advise on data collection within our systems. The ideal candidate for this position is a data expert with great communication skills and an interest in operations.

Your Success Profile What You Will Work On

  • Perform both regular and ad hoc analyses around key business questions that pertain to the Sales, Marketing and CS organizations.

  • Help define KPIs and build dashboards to track operational efficiency

  • Build and maintain reports, models, and dashboards around these key metrics to monitor and improve performance

  • Translate complicated analyses into actionable insights; communicate those insights clearly to partners

  • Strategize and prioritize data needs of the organization together with the other members of the team

  • Provide analytical support as needed to the rest of the business operations team. Some examples include sales dashboards, marketing efficiency metrics and customer success insights.

  • Auditing and cleaning existing dashboards and ensuring data quality when building net new dashboards.

    How You Will Do Your Work

    As a Business Intelligence Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

  • Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

  • Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.

  • Results-driven - consistently achieves results, even under difficult circumstances.

  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

    In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.

  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

    Qualifications

  • Minimum of 3 years of relevant experience working with SQL and translating complex data questions into meaningful insights for non-technical stakeholders

  • Minimum of 1 year of relevant experience working with R or Python

  • Bachelor’s or Master’s degree in quantitative field preferred (eg. Mathematics, Statistics, Operations Research, Economics, Physics, Analytics, Data Science)

  • High level of written and verbal communication skills required for this position

  • Strong knowledge of Excel or another tool for data manipulation

  • Comfort with predictive modeling techniques a plus

  • Experience building dashboards in Tableau or any other visualization tool is a plus

    #LI-Hybrid

    Please Note: In accordance with New York City public health requirements, and because this position requires onsite work, this position will require the successful candidate to show proof of vaccination against COVID-19. As an equal opportunity employer, Justworks will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law. Diversity At Justworks

    Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

    We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.

    Our DEI Commitment (https://justworks.com/blog/black-lives-matter-90-days-later)

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