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Citigroup Deposits & Liquidity Products Head - SVP in New York, New York

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. For the past 200 years at Citi, we have been helping clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients.

We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, the wisdom and courage to do what’s right, and the vision and forward compatibility to continuously evolve and innovate to support our clients’ growth.

Citi Commercial Bank (CCB) has operations in over 25 countries with local expertise contributed by in-country commercial bankers. CCB embodies our unique purpose as a global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity and efficiency in an increasingly complex world, client-centric solutions for long term growth and pave the way for them to reach across borders and achieve their global vision. The US CCB targets clients with revenues between $10M – $3B and support a range of financial solutions: treasury and trade solutions; term and working capital financing, and foreign exchange services. The Business provides specialty lending including Loan Syndications, Asset-Based Lending as well as Cash Management, Trade, Foreign Exchange and Interest Rate Derivatives products. CitiBusiness Online & CitiDirect, Citibank's web-based banking platforms, support a full range of domestic & global transaction and reporting capabilities in a secure environment.

The Role:

The US CCB Cash & Trade business is transforming its product platform to Be the Best digital banking platform for commercial clients in the US and to stay at the forefront of the rapidly evolving payments and financial services landscape. Deposits & Liquidity products and services are utilized by virtually all of our clients in some capacity and represent a critical strategic focus for the business as the market continues to explore and evaluate the impact of emerging technology, increased client expectations and significant

disruption from fintech competitors.

The Deposits & Liquidity Product Head will be responsible for driving the overall vision and strategy of the US CCB Client Led Innovation product roadmap for CCB Platform deposit and liquidity solutions in close partnership with the Product Innovation, Client Experience, Digital Platforms & Transformation and Technology teams. The person’s primary role will be to drive the commercialization and profitability strategy for CCB Platform deposits and liquidity products, the vision and execution of client experience enhancement projects, while maintaining a strong control environment.

The Deposits &Liquidity Product Head will also work closely with TTS partners to ensure our CCB clients’ have access to market leading deposit and liquidity products and services and to improve our client experience.

The successful candidate will manage a team of seasoned product managers, overseeing over deposit, liquidity and account services products and will report to the Cash Management & Trade Product Head. The Deposits & Liquidity Product Head will be responsible for ensuring the team stays abreast of the industry and fintech disruption and supports the Digital Product Development teams as SMEs for new product development and client experience enhancement projects.

Key Responsibilities

  • Drive the vision and strategy of the US CCB Client Led Innovation roadmap for CCB Platform deposits and liquidity products in partnership with the Product Innovation, Client Experience, Digital Platforms & Transformation and Technology teams to ensure new FinTech partnerships and / or newly built capabilities are designed and delivered as part of a holistic, world class digital banking client experience.

  • Present product vision and strategy to senior management and other key stakeholders.

  • Visit strategic clients to understand their corporate structure, current account structures, payment flows, digital interactions, painpoints, strategy / goals and leverage insights to commercialize CCB platform deposits and liquidity products, help prioritize CCB Platform product roadmap and influence TTS initiatives.

  • Keep abreast of current and future trends in deposits, liquidity and cash management in partnership with Product Innovation head. Stay connected to the industry.

  • Drive the commercialization strategy for deposits and liquidity products by defining value proposition, competitive positioning, developing segment / industry strategies in partnership with Sales, creating relevant marketing materials, etc.

  • Manage the growth and profitability of CCB Platform deposits and liquidity products, including analyzing repricing opportunities, product rationalization / optimization opportunities, and helping craft the sales strategy and materials.

  • Own end to end client experience by partnering with Service, Operations and Implementation across CCB and TTS platforms to continuously enhance product delivery and solutions.

  • Build strong partnerships with other Citi product and innovation teams like TTS and Retail Product organizations, etc.

  • Represent Citi at conferences and industry organizations, take a lead role in thought leadership

  • Ensure product risk, compliance and audit standards and maintain a pristine control environment.

  • Lead a team of product managers who will drive product commercialization and client experience enhancement initiatives across deposit and liquidity products.

Key Skills

  • Forward compatibility attributes: adaptable, bold, curious, collaborative, determined and empathetic

  • Passion for deposits, liquidity, innovation and client experience

  • Ability to collaborate effectively across diverse groups, functions and organizational levels

  • Thrives and provides leadership in a fast paced environment with a high level of ambiguity

  • Self-starter with the ability to define goals and strategies with minimal management oversight

  • Pragmatic visionary who can rapidly translate digital client-facing solutions into reality

  • Thinks strategically, but stays on top of tactical execution and ensures quality results

  • Outstanding people skills, able to influence and motivate teams

  • Possess a proactive and positive attitude.

  • Creative problem solver comfortable working in rapidly evolving landscape and projects with a high level of uncertainty.

  • Technologically strong and business savvy

  • Excellent written, verbal communication and presentation skills


  • Minimum of 10 years of commercial cash management and liquidity experience

  • Experience crafting and executing on product strategy and commercialization.

  • Seasoned leadership and management skills.

  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

Time Type :Full time

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.