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EY Digital Strategy Senior Consultant, Financial Services in New York, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The opportunity

EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Financial Services Digital practice works with clients to analyze, formulate, design, mobilize and drive strategic transformation initiatives. We advise clients on their most pressing strategic challenges and opportunities surrounding business strategies, customers, growth, profit optimization, innovation, technology strategies and digital transformation. We also have the unique ability to help our clients translate strategy into actionable transformation planning and mobilization. Through our unique combination of competencies and solutions, EY's Financial Services Digital team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and by supporting the execution of complex transformations.

Your key responsibilities

We are looking for senior consultants who will be responsible for advising our clients to reshape and transform their businesses through digital in order to deepen end-customer relationships and improve overall business performance. While the individual assignments of a digital strategist will vary depending on client needs, you should expect to be responsible for a wide range of strategic activities which will likely include:

  • Engage directly with client stakeholders and executives to help define their digital vision, strategy, and roadmap, with supporting business case.

  • Drive transformation efforts across enterprises and/or within business units to execute on large scale efforts that include customer journey transformation, product management and scaled Agile

  • Analyze existing platforms, tools, and processes in the client's digital ecosystem, and recommend innovative, implementable solutions as appropriate based on business and customer needs.

  • Define strategy and design for customer value propositions, working closely with product development team members to devise strategic solutions based on a design-thinking and mobile-first approach

  • Plan and facilitate client workshops around digital vision, innovation, and design.

  • Drive day-to-day responsibilities for client engagements

  • Assess client operating models, identifying gaps, and making recommendations for future improvement.

  • Produce clear, professional presentations and deliverables of superior quality, supported by strategic thinking and analysis, to be delivered to client senior management including C-level.

  • Continuously contribute thought leadership and perform ongoing market research related to digital innovation, providing insight on industry trends, technology, challenges, and leading practices.

  • You will collaborate with other team members and stakeholders, including extensive engagement with user experience (UX) design team members. You must be willing to take smart risks and champion new ideas.

To qualify for the role you must have

  • A minimum of three years of post-Bachelor's work experience (or two years for a Master's degree); one or more years must relate to digital strategy, customer journey transformation and/or product management (preference will be given to candidates who have demonstrated ability working in an agile environment in a complex digital organization with a focus on digital strategy, transformation, and operating model design)

  • Digital thought leader with a solid understanding of the industry including technology, challenges, leading practices, and trends

  • The ability to run workshops with clients to understand needs, articulate vision, and help design strategies and experiences that meet their vision and needs

  • Creative and strategic problem solver who is comfortable with a high level of ambiguity

  • Highly collaborative leader with proven ability to manage teams, provide effective feedback, and coach team members

  • Demonstrated ability to work with senior-level clients in large scale organizations, with strong analytical ability, excellent communication skills, and proven ability to influence and manage stakeholders

  • A solid grasp of UX and user centered design best practices (e.g. design thinking, mobile-first, responsive design) and proven ability to collaborate with product development teams on strategic solutions

  • A passion for digital strategy and innovation, including research and showcase knowledge in the industry's latest trends and technologies

  • Candidates must have the ability to travel in accordance with client and other job requirements.

  • MBA graduates are preferred but not required

  • Ernst & Young LLP, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.

Ideally, you'll also have

  • MBA degree preferred

What we look for

Aside from the world-class messaging we deliver to leading companies, what makes us unique is our fun, transparent, highly entrepreneurial and collaborative culture. We work hard, play hard and love what we do together. Day in and day out, we know we can count on one another. If you think everything we've said so far sounds great, then we look forward to hearing from you!​

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.