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The Estee Lauder Companies Director, Account Management, North America in New York, New York

Director, Account Management, North America

Brand: Estée Lauder Companies


Role Summary : Supports Vice President to manage overall relationships across accounts in department stores and SMC channels. Collaborates closely with, Planning, Trade Marketing, Digital, Marketing, Field, Education & Finance. Leads accounts and contributes to total brand Luxury Account strategy. Leads the short to medium-term planning of basic, launch, GWP/promo, sets, holiday and category/marketing strategy. Collaborates with accounts, and cross function partners on ideation, account vision, and building blocks. Delivers sustainable growth plan for brands in accounts, determining where to play, how to win, and white space priorities. Astute business manager with strong relationship building skills and an understanding of strategic programming to drive the business long-term.

Skill Summary: Astute business manager with strong relationship building skills, significant collaboration skills and a strategic outlook on how to build profitable sales.


Detailed Role Strategic Responsibilities:

• Deep understanding of retailers and local market nuances to help set overall account strategy that guides category priorities, marketing campaigns, assortment, merchandising, promos/GWP/sets, events and all other parts of the business.

• Develops full calendar of tailored objectives for retailers and, leveraging overall brand category and marketing objectives and ensuring correct coordination and resource allocation between B&M and .com.

• Negotiates seasonal stock & sales plans with input from Account & Sales Planning

• Coordinates closely with KAMs to ensure ELC portfolio is being leveraged within each retailer

• Ensures strong visual presence in store, in local market and on (e.g, outposts, out-of-home ads, merchandising).

• Ensures that right marketing activities (in store, co-op, digital/social, etc.) supports events, promos and other brand activities.

• Works extremely closely with Trade Marketing and Account & Sales Planning to ensure strong business decisions on marketing, assortment, stock levels, sampling, sets, exclusives and gifts tailored to retailers’ customers.

• Owns key P&L items for account and determines spend to maximize ROI and sales; held to seasonal targets (retail sales, net sales, demo, co-op, promo, GWP, sets, capex) and shapes the execution of these items at the retailers.

• Reviews door profiles with input from the planner and the field; works with partners to determine door level allocations.

• With finance, reviews door P&Ls seasonally (prepared by finance) to analyze outliers/ensure more profitable & productive doors.

• Negotiates overall demo investment with retailers and monitors productivity/effectiveness; sets total investment for field to allocate and execute by door.

Business Responsibilities:

• Owns overall P&L for accounts (retail sales, co-op, freelance, promo, GWP, sets, capex), maximizes ROI and ensures that they are spending effectively and within budget

• Able to identify growth opportunities through ELC’s Consumer Centric Catchment data as well as retailer provided CRM data.


• 8 years related experience, specifically with Luxury brands

• Strong business and people manager and strong relationship builder

• Excellent presentation and communication skills

• Expertise to translate consumer insights and unique retailer strategies into key action steps. Must possess strong collaboration and influencing skills in order to translate strategic objectives into sales-driving action

• Strategic thinker and able to layout a cohesive and clearly articulated strategy to drive the brands

• Extensive business acumen and financial ability (i.e., P&L management, business drivers, building new channels/growth, savvy with standard business analyses) and analytical thinking

• Solid understanding of primary levers and components to a successful account management

• Proficiency in Microsoft Office, Word, Excel and PowerPoint

The anticipated base salary range for this position is $117,000 to $202,100. Exact salary depends on several

factors such as experience, skills, education, and budget. Salary range may vary based on

geographic location. In addition to base salary, this position is eligible for participation in a

highly competitive bonus program with possibility for overachievement based on performance

and company results as well as participation in the share incentive plan.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees,

including health insurance coverage, wellness and family support programs, life and disability

insurance, retirement savings plans, paid leave programs, education-related programs, paid

holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid

for by the company.

Job: Marketing

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: No

Job Number: 2312449

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact