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American Express Director & Counsel - Global Merchant Services - Merchant Acquisition & Supplier Enablement in New York, New York


At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

General Counsel’s Organization: Counsel, U.S. GMS Merchant Acquisition & Supplier Enablement

Where great legal minds influence national business strategy.

Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the national and global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:

  • Providing rich work experiences and opportunities for professional development

  • Recognizing and rewarding those who drive and deliver results

  • Respecting and valuing diversity, integrity, and personal accountability

This position provides legal support to the Global Merchant Services (GMS) business, a core business of American Express and fundamental to the operation of the American Express network. GMS builds and maintains relationships with merchants that choose to accept American Express products by signing merchants, either directly or through third parties, processing transactions and providing marketing and other innovative programs and services. The primary focus of this position is to advise the GMS unit that manages the signing of new merchants and the enablement of B2B suppliers on the American Express network.

Role & Responsibilities:

Help propel your team and its business partners to success.

Here’s just some of what you’ll do in this role:

  • Provide primary legal support to dynamic sales organization in the face of challenges posed by fintechs and quickly evolving regulatory environment

  • Provide concise, business-oriented legal analysis on innovative marketing initiatives to bring Amex products to new merchant customers

  • Develop best-in-class sales practices and related compliance programs designed to achieve business goals while protecting the Company’s brand and reputation

  • Provide counseling and support to GMS teams on strategic legal and policy matters, compliance and operational processes, also with focus on disruptive changes in marketplace and regulatory and litigation environment.

  • Coordinate with GCO colleagues and outside counsel, Compliance, Risk, Pricing, Operations and business development leads, and cross-functional teams, to ensure the most effective support and relevant expertise is applied to particular matters.

  • Support identification and implementation of process improvements to streamline contract-related processes.

  • Participate in a small team of seasoned attorneys and legal managers, offering thought leadership for cross-subject matter practice group issues and projects.

  • Effective, cost-conscious targeted engagements of outside counsel, with a disciplined approach to budget management.

Are you ready for the challenge?

Minimum qualifications:

  • Bachelor’s degree & J.D.

  • Admitted to New York Bar or eligibility to do so

  • 6 years of relevant legal experience

  • Specific experience and knowledge in drafting, reviewing, and negotiating complex commercial agreements

Preferred qualifications:

  • Experience drafting, negotiating and advising clients on complex commercial agreements

  • Strong analytical and problem-solving skills

  • Ability to generate creative and innovative solutions to novel issues

  • Ability to communicate complex issues clearly and persuasively, in both written and oral format

  • Ability to build relationships and partner with others to drive results

  • Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances

  • Excellent collaboration, inter-personal and teamwork skills

  • Exceptional written and verbal communications skills; ability to communicate and relate at all levels of the organization and with external constituencies and to drive consensus and exert influence in a cross- functional capacity

  • Ability to develop in-depth knowledge of business operations and apply that understanding in furnishing legal advice

  • Self-motivated, high level of personal energy and commitment

  • Strong leadership skills, growth mindset and strong customer focus

  • Experience in the banking, finance,or payments industry, and/or experience providing support for large sales organizations

Additional Details:

  • Location: 200 Vesey St, New York, NY 10080

  • Workplace Flexibility: If New York-based, potential to work remotely part of the time based on, consistent with American Express policy. Willing to consider excellent candidates based outside of the New York City area for fully remote position.

  • Travel: Little to none

  • Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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Job: Legal

Primary Location: US-New York-New York

Other Locations: United States

Schedule Full-time

Req ID: 22027025