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KIND Director, Demand Planning in New York, New York

Job Descriptions:

Who are we?

Since its founding in 2004, KIND has been on a mission to make the world a little kinder one snack and one act at a time. KIND was born out of its founder’s desire to create a snack that was healthy and tasty, wholesome and convenient. What began as a line of premium Fruit & Nut bars sparked the creation of an entirely new healthier snacking category. Today, KIND has a family of snacks that offer solutions for a variety of different occasions.

From the healthy snacks, we make to the way we work, live and give back, we are committed to making the world a little kinder, because we believe that there’s more to business than just profit.

We're looking for passionate, conscious collaborators to help us meet our goals: to inspire kindness, with one tasty snack (and good act) at a time. If you’re looking to be a part of an inspiring, energetic and entrepreneurial environment, you found the right place.

What you’ll do

As the Director, Demand Planning you will be responsible for leading the consensus forecasting process at KIND by partnering with key cross-functional partners to create dynamic demand plans designed to enable the organization to deliver sales, service and inventory objectives as well as lead and develop a demand planning team. Your primary responsibilities will include:

  • Partner with Sales, Marketing, Operations and Finance to gather forecast inputs from across the business, including base business trends, promotional plans, new launch volumes, distribution changes and seasonal volume to develop accurate demand forecasts for all SKUs in the KIND business

  • Manage advanced planning system (Logility) to drive improved accuracy of SKU level statistical base forecasts

  • Capture list of Risks and Opportunities that accompany the consensus demand plan, manage with the cross functional team to ensure they are kept in balance

  • Leverage sources of Point of Sales (POS) data (IRI, Retail Link, etc) to diagnose consumer trends and inform future demand forecast

  • Drive monthly consensus forecast review meeting with cross functional partners to discuss changes to assumptions or statistical baselines and align on recommended 12-18-month demand plan

  • Lead monthly Integrated Business Planning (IBP) Step 2 meeting (Demand Review) to gain alignment with KIND leadership team on recommended 12-18-month demand plan

  • Partner with finance to support appropriate linkage between the monthly consensus Integrated Business Planning (IBP) Gross sales forecast and financial Net sales forecasts

  • Update, monitor and report on key performance indicators (forecast accuracy and bias) identifying areas of opportunity and implement solutions to drive continuous improvement

  • Develop and maintain strong working relationships with critical cross functional partners including sales, marketing, finance, supply chain and, IT

  • Partner closely with Supply Planning to ensure that there is confidence and clarity about the demand plan and ensure that key forecast decisions are being made with the appropriate amount of lead time to ensure successful execution of supply

  • Lead a team of three demand planning managers; Establish clear performance expectations and ensure that their performance plans meet organizational objectives

  • Drive continuous capability building within the Demand Planning team as part of a talent development program to develop future leaders of the business.

Required Experience:

What you’ll bring to KIND

You are…

  • Genuine in your KINDness for your team members, but at the same time holding them to high standards.

  • Driven to make your work and the output of your team better each day.

  • Passionate about your own development.

  • Passionate about collaborating cross-functionally to drive business change, even when it’s difficult.

  • Genuine in your desire to help make the world a KINDer place, committing to always spreading and celebrating KINDness.

You have…

  • 10+ years of demand planning experience within CPG / FMCG, 4+ years of people management experience

  • Bachelor’s degree in applicable field (e.g., business, supply chain, etc)

  • Excellent communication (oral & written) skills

  • Strong organizational skills

  • High customer focus with an ability to drive for results

  • Ability to work/communicate with all levels of the organization

  • Ability to lead, coach and develop staff to improve performance and achieve professional goals

  • Develops collaborative and diverse relationships

  • Ability to understand, assess & problem solve

  • Demonstrated knowledge of Tier 1 ERP systems (preferably JDE) and Tier 1 Planning systems (preferably Logility)

  • Experience working within an Integrated Business Planning (IBP) or S&OP environment

  • Advanced working knowledge of critical business tools (e.g. Excel, PowerPoint, etc)


  • Prior sales, marketing or other supply chain experience

  • APICS Certification

What KIND offers

  • Competitive compensation, including equity in KIND!

  • Flexible Paid Time Off. Choose what works best for you, including summer hours

  • Excellent health, dental & vision insurance, with options to fit you & your family’s needs

  • Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in office programs like Drs, Nutritionists, Yoga, Mindfulness, Chair Massages & others

  • Casual office dress code – feel free to wear your KIND gear

  • Stock up on your favorite KIND bars to share with your family & friends through a quarterly voucher

  • Training & tuition reimbursement program, because continuing to learn matters and we support your development

  • A dynamic, ambitious, fun and KIND work environment

  • The opportunity and responsibility to be KIND everyday


At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

Keyword: Demand Planning, Operations

From: KIND