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NYC Department of Health and Mental Hygiene Director of Communications and External Affairs in New York, New York

Job Description

The New York City Department of Health and Mental Hygiene is a world-renowned agency with a long tradition of protecting and promoting health in the nation's most culturally and linguistically diverse city. Our 7,000-plus team members bring an extraordinary array of languages, cultures and experiences to bear on the work of public health. The Center for Health Equity & Community Wellness (CHECW) aims to eliminate racial inequities resulting in premature mortality, with a focus on chronic disease, by addressing the social and environmental factors that impact health. CHECW works to increase placed-based investments in priority neighborhoods with community programming and services based on epidemiology; influence and leverage the health system to promote whole-person care; intensify the agency's approach to tackling big salt, sugar, and tobacco; and finding innovative ways to improve the built environment and address other social determinants of health.

CHECW is comprised of the Bureau of Brooklyn Neighborhood Health, the Bureau of Bronx Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration, and Services. Under the direction of the Deputy Commissioner for the Center for Health Equity & Community Wellness, the Director will be responsible for providing leadership and vision for the Center's communications, policy, and external affairs. The Director will work across the division and across the agency to ensure a coordinated approach to our external facing products and policy items.


As the Director, duties include but are not limited to:

  • Research proactive and reactive strategies to implement an integrated communications and external affairs plan that advances CHECW priorities, broadens awareness of its programs and policy priorities, and increases CHECW visibility across key stakeholder audiences.

  • Analyze data on and assess relationships with targeted, high-level external audiences, including community partners, media, and key influencers; use analysis to create a public relations strategy that will allow CHECW leadership to cultivate and enhance meaningful division wide and external partner relationships.

  • Investigate and probe challenges and emerging issues faced by the organization and work with leadership to recognize internal and external opportunities and solutions; define and test appropriate strategies to support them.

  • Identify quantitative and qualitative metrics to evaluate the effectiveness of communications and policy strategies.

  • Provide strategic leadership, guidance, and execute approval for the division in the areas including but not limited to communications products, reports, outreach materials, media campaigns, videos, social media, and policy and legislative agenda items.

  • Liaise with the Department's Office of External Affairs Division to pitch stories, maximize media coverage, and enhance visibility of the Center's programs and policies; use strategies to reach varied audiences and channels including but not limited to: web, social media, earned media, search engine optimizations, collateral, events, community boards, community-based organizations, co-located partners, etc..

  • Develop talking points and brief Deputy Commissioner for City Council and other health related hearings; manage the Division's legislative agenda process and ensure that policy agenda items are moving forward beyond the legislative agenda season; maintain briefing sheets on elected officials of interest at the local/state/federal level. • Provide direct supervision for 2 staff members to support execution of unit activities.

Minimum Qual Requirements

  1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have:
  2. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
  3. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
  4. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

A working knowledge of government and experience working in CHE and or PPC. 2+ years experience in a community-based organization, higher education, non-profit, or corporate setting, or equivalent combination of education and experience, with extensive experience in managing communications and policy efforts. Strong knowledge of anti-racism, gender equity, intersectionality, and trauma informed principles. Strong collaboration and organizing skills. Trained in meeting design, preparation, and facilitation. Excellent interpersonal, communication, presentation, strategic, organizational, management and systems skills. Strong relationship management and project management skills. Proven ability to plan and implement programs with quantifiable results.

Additional Information


Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

  • A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

  • Proof of Education according to the education requirements of the civil service title.

  • Current Resume

  • Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:


To Apply

Apply online with a cover letter to In the Job ID search bar, enter: job ID number # 422804.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Job ID: 422804

# of Positions: 1

Business Title: Director of Communications and External Affairs


Title Classification: Non-Competitive

Job Category: Health

Career Level: Experienced (non-manager)

Work Location: 42-09 28th Street

Division/Work Unit: CHECW-OFF. OF DEP. COMM.

Title Code No: 2174403

Level: 03

Proposed Salary Range: $ 84,468.00 - $111,003.00 (Annual)

POSTING DATE: 11/21/2019

POST UNTIL: 03/13/2020