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American Express Executive Assistant, US Consumer & Global Premium Services in New York, New York


Global Consumer Services Group (GCSG) is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium space, and delivering exceptional, differentiated customer experiences. GCSG comprises local sales and marketing, travel and lifestyle services, and global consumer products including lending, co-brands, and premium products and benefits.

The USC&GPS organization is part of the Global Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing through the sourcing and delivery of relevant, differentiated products & benefits that drive demand and inspire engaged card members to deepen loyalty.

The Executive Assistant will become a critical member of the USC&GPS team and will provide day-to-day administrative support for 3 Vice Presidents (VP U.S. Core Charge Product Management, VP Loyalty Programs and VP Business Development).

The ideal candidate will be enthusiastic about supporting the team and positively contributing to the team’s culture. This candidate must be seasoned and experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will be critical to success in this position.


  • Organizing and proactively maintaining calendars, including scheduling meetings across multiple time-zones, using a high level of tact and integrity

  • Assisting the VP’s with appropriate email delegation and booking meetings

  • Reacting and corresponding on behalf of VP’s while prioritizing what is important and urgent

  • Setting up technology for meetings, A/V support, and WebEx

  • Processing monthly expense reports and reviewing expense reports for approval

  • Assisting with on- and off-boarding and new employee logistics

  • Tracking timekeeping for team

  • Managing the procurement of office supplies and other departmental needs



  • Experience in fast paced, dynamic environment

  • Excellent calendar management skills

  • Ability to quickly adapt and be flexible in a dynamic work place

  • Exceptional organizational, administrative and interpersonal skills

  • Ability to prioritize multiple tasks with minimal guidance

  • Strategic thinker and ability to anticipate and mitigate issues that may arise, solution-oriented

  • Strong written and verbal communication skills

  • Extremely thorough with a high level of attention to detail and quality; timely follow up

  • Proven team player with ability to collaborate across groups and influence others

  • Strong sense of integrity with ability to handle confidential and sensitive information with discretion

  • Positive, can-do attitude

  • Proficient in Outlook and Microsoft Office, including Word, Excel, and PowerPoint

  • Strong working knowledge of American Express processes and internal system (MyHR, Ariba, etc.)

  • Minimum 3-5 years’ work experience and Bachelor’s degree a plus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Administration

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 21025231