Legends Hospitality Food & Beverage Manager in New York, New York
Founded in 2008, Legends is a holistic experiential services agency with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has five divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
The Food and Beverage Manager will be responsible for the execution of strategy within the F&B department. This person will manage associates, inventory, registers, and customer service in a high volume operation in order to maximize profitability, control sales, margins and inventory turns.
Optimize merchandise presentation and drive sales by delivering the four core service principles: put the items in the customer's hand, offer recommendations, and fast service.
Understand and execute Legends Best Practices standards. Assure compliance with company service standards, inventory, and cash control procedures
Coach and communicate with the F&B team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products.
Maintain and control inventory ensuring that we have sufficient supplies needed to maintain sales. Manage and track daily, weekly and month inventory.
Prevent shrink by training and enforcing proper loss prevention procedures for cashiering and any other product entering or exiting the facility.
Responsible to be T.E.A.M. certified and ensure all F&B staff and new hires are also T.E.A.M. certified.
Responsible for Food Handler’s certificate procurement and updates for all F&B staff.
Assist in scheduling, ordering, and executing of all Special Events
Buying -Re-ordering replenishment stock as needed.
Buying – creating Purchase orders and following appropriate approval procedures
Ensure all cash handling procedures are documented and enforced
Ensure all opening and closing procedure are followed. Manage close down procedures, making sure that all areas of the retail space are to be left clean, tidy and secure, ready for the next day
Counsel team members on performance issues and take appropriate corrective action in partnership with management and Human Resources.
Act as support to General Manager in customizing merchandise selection, buying product assortments, and planning.
Maintain a calm demeanor and manage issues professionally and according to attraction operating, and company standards, setting a positive example.
Assist with maintaining an exceptional relationship with our partners
Knowledgeable of POS system including voids, credit card issues, closing out procedure
Completes incident reports as necessary. Must be knowledgeable of proper health and safety measures
Able to produce commercial reporting data, sales analysis, and cost of goods analysis. This includes new product performance, associate per caps performance, and top & bottom sellers.
Keeps General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action
Attend weekly operations meetings
Maintain the readiness of building evacuation and first aid process and equipment
Work as a team with fellow associates and other departments. Able to fill-in various assignments through the attraction as needed.
Completes other related tasks as assigned by management
College degree is preferred. Bachelor of Science degree in Hospitality management is desirable. A combination of practical experience and education will be considered as an alternative
Have a minimum of 3 years of hospitality experience managing a bar and/or nightlife venue
Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and benefit
A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
Must be punctual and dependable
Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
Knowledge of the appropriate table settings and service ware
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
- Communication: Expert
- Bachelors or better in Hotel/Restaurant Management
Licenses & Certifications