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Capgemini Freelance Design Director in New York, New York

What will you be doing?

This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Design Leadership & Management, and Business/Account Development.

You will oversee 2-3 projects at a time, or act as a day-to-day engagement leader, (sometimes with Executive Director oversight on key strategic accounts) and guide teams of designers, technologists, program managers and strategists. You will build relationships with clients while advising and supporting the frog project team. You will work across every stage of the project lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our clients’ businesses. You will chart a path forward together with your frog team, even when information is ambiguous and the project challenging. You should be eager to involve clients in the design process, highly responsive to feedback, and excited to present your team’s ideas in front of executives. Your typical project responsibilities will include:

Lead or oversee multiple project teams to achieve the highest level of performance without compromising timelines and team harmony.

Set craft quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g. customer journeys, behavioural archetypes, service blueprints, etc.), design and testing.

Lead teams to develop insights, define and prioritise opportunity areas, and envision concepts

Lead teams to create meaningful customer/user feedback loops through build test & learn cycles

Lead teams to prioritise MVP features, build a backlog, and create strategic product roadmaps

Business/Account Development:

You will collaborate on business development efforts with our BD Team and fellow discipline leaders - crafting approaches, writing proposals, and presenting to prospective clients.

You will ensure that the projects you lead continue beyond their initial scopes, and identify additional opportunities within the client’s organisation

You will create content for frog’s demand generation activities and establish yourself as a thought leader within frog.

About Your Career

Our growth ambition and collaborative work approach with clients combine to create a business culture that allows new consultants to dive right in and become an integral part of the team. The entrepreneurial working style and size of our practice will enable you to create a name for yourself, shine early on, and have a significant impact on our clients and our company.

We offer countless opportunities to learn, grow, and develop both your business expertise and your leadership capabilities. New joiners first step into the world of Capgemini Invent via The Institute - our intensive ramp up into management consulting. With the support of intense coaching, consultants work on short projects supporting real business needs within our client ecosystem to learn our methodologies and collaborative work approach. New joiners also get the opportunity to meet colleagues from around the group to develop their network.

Please visit our website at: capgemini.com/service/invent/ for more information about Capgemini Invent.

About Capgemini Invent

Capgemini Invent is the strategy and transformation consulting arm of the Capgemini Group. We focus on helping leading clients radically improve and transform profitability, customer experience, and productivity. Clients come to us for our industry expertise and thought leadership. Clients remain with us for our ability to collaborate with their teams and deliver actionable recommendations and lasting change. We bring a mix of talented consultants and seasoned industry experts which makes for an exceptional client experience and delivers practical targeted strategies that generate results.

Equal Opportunity

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant: http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law (http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law )

Other Insights

Joining the Capgemini Invent family means joining a team that places innovation and new technologies at the heart of digital transformation to help our clients deliver better business outcomes quickly and successfully with an agile, iterative methodology.

Capgemini Invent positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

#GetTheFutureYouWant

Qualifications - External

We want you to have:

7 years of professional human centred design ‘thinking & doing’ consulting experience with specific experience in one or more areas of the product development lifecycle, as a Visual Designer, IXD, Service Designer, Product Designer, Design Strategist or Experience Designer.

Proficiency with contemporary research, design and prototyping tools and methods

Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs

An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results

High peer, end-user, or client satisfaction with the work products that you created.

Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control)

Strong presentation and storytelling skills

Willingness to travel for research, project delivery, and client meetings

Business level ability in English

It would be a bonus if you had:

A university degree in a relevant design, business, technology, or social science discipline

Experience working in a variety of organisations (start-up, corporate, agency/consultancy)

Academic, professional, or life experience from outside the design field that enriches your perspective as a designer

Published thought leadership, with a track record of presenting and teaching in public forums and a social media presence.

A second language (and every additional language is a plus!)

Job:

Organization: INVENT PEOPLE

Title: Freelance Design Director

Location: NY-New York

Requisition ID: 056830

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