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Wolford America FT Sales Associate and Key Holder - Wolford Boutique 997 Madison in New York, New York

Summary: To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge.Responsibilities include but are not limited to:Sales● Engage with clients to build sales on the sales floor● Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care● Achieve given sales and KPI targets through initiating cross-selling and add-ons● Maintain Client Book & actively gain new customers for databaseOperations● Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines● Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise● Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.● Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising● Handle the POS and cash system● Maintain cash handling records, reports, and opening and closing procedures● Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements● Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports● Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines● Safeguard company property and enforce loss prevention standards● Key holding responsibilities● Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary. Benefits● Employee discount and annual clothing allowance (subject to local tax requirements)● Monthly commission earning potential● Health, vision and dental insurance benefits for qualifying full-time employees only● 401K contribution after applicable company waiting period

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