Job Information
Wolford America Full Time Sales Associate in new york, New York
We are looking for energetic, friendly, and motivated Sales Associates Full Time to promote sales by providing excellent customer service, using professional product presentations and sales techniques, and sharing product knowledge to our clients.Responsibilities include but are not limited to:Sales● Engage with clients to build sales on the sales floor● Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care● Achieve given sales and KPI targets through initiating cross-selling and add-ons● Maintain Client Book & actively gain new customers for databaseOperations● Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and follow corporate guidelines● Prepare merchandise orders, handle product deliveries, and receipt of merchandise● Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.● Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising● Handle the POS and cash system● Maintain cash handling records, reports, and opening and closing procedures● Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements● Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports● Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines● Safeguard company property and enforce loss prevention standards● Key holding responsibilitiesBlack Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary. Benefits● Employee discount and annual clothing allowance (subject to local tax requirements)● Monthly commission earning potential● Health, vision and dental insurance benefits for qualifying full-time employees only● 401K contribution after applicable company waiting period
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