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Citigroup Global Consumer Business Development – Director, Business Development in New York, New York

The Global Consumer Bank is on a journey to transform the business model and pivot for growth. The world has changed and disruption is at our door. We are faced with an increasingly competitive environment where customer expectations are higher than ever. We must radically simplify the way we do business, reevaluating everything we do with the goals of speed, simplicity and more efficiently deploying resources. It is imperative that we become a flatter, leaner organization capable of executing with greater efficiency and agility. We need to accelerate the transformation of our operating model to be mobile first and lead what’s next digitally to pivot to growth.

We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what’s right.

Citi’s Global Consumer Bank has a unique opportunity to leverage its global consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way.

Citi’s Global Consumer Bank has a unique opportunity to leverage its global consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. Citi is optimizing its relationship structure to realize a fully integrated global delivery model with technology at its core, where sales, marketing and product all work in concert on the cross platform goals of the company to deliver a remarkable customer experience. To help us continue on this journey, the Global Consumer Bank is building a small yet seasoned Business Development (BD) team.

The Role

The Director of Business Development (BD) will work closely with the Head of Global Business Development & Strategy to support the growth and profitability of Citi’s Global Consumer Bank. The successful candidate for this high impact role requires expertise in negotiation, relationship management (internally and externally) and people management, as well as having astute financial acumen and an exceptional understanding of the payments industry, financial services and digital commerce. The individual will provide leadership and expertise on informing, solving and driving the execution of the most critical strategic partnerships and negotiations for the Global Consumer Bank.

Responsibilities Include:

  • Work with the Head of BD to prioritize strategic objectives against partnership, joint venture and M&A opportunities

  • Establish best practices and build a (BD) playbook on methodologies for approaching transactions across GCB

  • Evaluate potential transactions and business cases from a strategic, operational and financial perspective

  • Have experience managing a team and leading cross functional / matrixed teams

  • Develop and manage a small, high-performing team to work across business lines to design, test and close new business ventures

  • Ensure you/your team are a proactive conduit between Citi’s Global Consumer Bank (GCB) and Institutional Clients Group (ICG) to maximize Citi’s holistic position

  • Proactively partner with the (GCB) businesses to identify and implement strategic and tactical initiatives that provides Citi with a sustainable competitive advantage in the marketplace- includes identifying potential partners, define partnership construct and negotiate and execute agreements

  • Assist in evaluating the internal and external business environment to develop a long term overall vision and strategy for the organization

  • Oversee key analysis and support for negotiations while working closely with internal and external partners to structure and execute transactions

  • Lead or assist in client meetings and pitches, providing strategic advice and proposals

  • Assist in establishing the strategy and direct resources to develop, negotiate and secure new partner programs as well as manage existing partner contract negotiations

  • Manage internal and external processes for sourcing, evaluating, winning and closing new partner programs and retention of existing relationships

  • Aggressively manage prospective activities for assigned targets and pipeline management

  • Analyze prospects by gathering information about growth, competitors and market share possibilities

  • Assist or lead transactions from beginning to close (client sourcing, pitching, M&A process, valuation analyses, due diligence, negotiations, closing)

  • Screen potential business deals by analyzing market strategies, deal requirements, potential and financials; evaluating options; resolving internal priorities

  • Work with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs

The key characteristics of the ideal candidate for the position are:

  • Superior negotiating proficiency

  • Excellent stakeholder management skills to ensure alignment and buy-in across the organization

  • Continuously challenging the status quo

  • Conducts rigorous analysis and is able to synthesize complex and multiple source data into fact based and nuanced solutions

  • Ability to build credible and trusting relationships across the firm and with key external partners

  • Influential and high track record of followership with demonstrated experience gaining consensus and alignment in a highly matrixed environment

  • Ability to set priorities and ‘triage’ in a fast paced, highly matrix, dynamic environment

  • Self-motivated, highly adaptive and able to work well in high stress

  • High ethical standards and mature risk tolerance who structures deals balancing risk and reward

Requirements:

  • 12 – 15 years of management experience in Investment Banking or Consulting with expertise in financial services and knowledge in Partnerships and Fin Tech

  • In depth knowledge of financial services, digital commerce, payment industry

  • Superior relationship management skills and experience with senior client executives

  • Demonstrated success in managing internal and external partnerships and ability to negotiate complex structures

  • Successful track record of executing deals

  • Prior P&L management, strong financial acumen and analytical skills

  • Ability to lead cross-functional teams through a clear and consistent line of sight regarding critical work activities

  • Analytical and conceptual thinker with ability to operate in “white space”

  • BA/BS required, MBA preferred / JD (legal) background an advantage

  • Travel approximately 30%


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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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