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Hall & Partners Global Head of Client Strategy and Development in New York, New York

Who we are

Hall & Partners is a team of unconventional thinkers, obsessed with how marketing influences the relationship between people, brands and culture. Born out of ad land, we are the insight agency known for weaving creativity with science.

We distil data through a strategic lens to reveal ‘uncommon insights’ – human truths tailored to individual brands, not black box data available to the masses. We partner with clients to shape health brand strategy and optimise marketing performance. Our award-winning approach amplifies insights across every business area, propelling marketing decision-making to create an unmatched competitive advantage.

Hall & Partners is a part of Omnicom’s Communications Consultancy Network. For more information, visit www.hallandpartners.com.

Role and Responsibility areas

The Global Head of Client Strategy & Development is responsible for

  • The success of the Client Strategy & Development team globally with an initial team of three reporting into this person (in both the US and UK), but aspirations to grow further

  • Implementing global plans, refining, and building upon over time.

  • Setting global sales targets and ambitious sales plans for team members.

  • Driving global best practices (sales material, pitches, etc.) in an organized manner.

  • Working together with Global Marketing on in-market activation campaigns and developing essential sales collateral with Marketing/Subject Matter Experts.

  • Align with US and UK Managing Partners on top opportunities, provide updates on success and course correct throughout the year to meet desired goals.

  • Reporting and analysis on improving win rates.

  • Originating US-specific opportunities and RFPs from new buyers in both existing and new clients, as well as successfully closing deals (accountability for organic sales with existing buyers’ rests with Partners in client service)

  • Qualify incoming sales leads to determine if the opportunities match H&P capabilities. Understanding and qualifying leads to target the best opportunities for the organization to pursue.

  • Initial and follow up conversations with new clients to understand business objectives and the research need to provide key information to the Account Teams to build a winning proposal.

  • Contributing to our response on qualified Opportunities/RFPs with Account Teams/Subject Matter Experts. It’s envisaged this will require content creation and editing.

  • Update all opportunities is our CRM systems such as Dynamics, Active Campaign or Saleforce.

  • Leading procurement and commercial negotiations with the support of Finance, Legal, the Account Team and Partner/Managing Partner, as appropriate.

  • Build a strong knowledge base on the H&P offer areas. Develop expertise in Brand Performance, Brand Strategy and Creative Performance. Also understand and develop capabilities in our growth areas such as The Hub and Analytics practice.

This role reports to the Chief Growth Officer.

This is expected to be a hands-on, active role requiring client travel and event attendance. In addition, with direct reports in both the US and UK as well as prospects across all US time zones and client working hours, to be successful, significant flexibility in working hours/time of day/location is required.

The role is responsible for achieving specific quarterly and annual quotas – commissions based on a US-specific target. Primarily these will be net revenue based, but you will also be accountable for consistently improving client coverage metrics and customer satisfaction across projects. In addition, the individual will be responsible for setting and achieving global sales targets for the team.

Key attributes

Our clients are typically Fortune 500 and are sophisticated, capable, and highly professional. We expect all our colleagues to mirror these standards. As the Global Head of CS&D, we’d expect you to be amongst the best and comfortable operating at C-level, even though the main buyer is likely to be Insights and Analytics Leaders.

Our client development approaches are based on consultative and challenger models. Both require exemplary discovery, listening and communication skills. In addition, our ambition is always to grow clients over many years, if not decades. This means that we only propose solutions that we’re confident will address the clients’ problems/central question and will result in high quality work and client satisfaction.

We need someone with a proven track record of managing themselves and the team against revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives.

  • Inspirational team leader who sets ambitious objectives for their report

  • Highly organized, driven, with good time management skills and a logical approach, able to prioritize workload and excellent attention to detail.

  • Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.

  • Strong experience in strategic sales planning and implementation, including pipeline/funnel management.

  • Ability to drive new business through upper funnel prospecting with new clients and contacts. This position will need to have the ability to quickly build rapport and credibility with prospective clients.

  • Ability to build strong client relationships that will drive revenue long-term with clients.

  • Demonstrable sales experience, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles.

  • Broad subject expertise in insights, analytics, brand, and comms. Health and/or Tech B2B, retail and financial services would be an advantage.

Our Values

The Hall & Partner values are all about being Creative, Curious, Courageous and Collaborative, all grounded in a strong Community. We expect all our people to demonstrate and work by these values every day.

COMMUNITY

We have created an inclusive and supportive environment. Everyone is encouraged to contribute, and every idea and opinion is respected. When one of us succeeds, we all celebrate.

COLLABORATION

We do great work by inspiring each other and having fun along the way. We forge strong connections with each other, our clients, and our network by being honest and loyal partners.

CREATIVITY

We improvise and experiment to solve problems when solutions don’t already exist. We make the complex feel simple. Our thinking delights clients and helps them see problems in a different light.

CURIOSITY

We never stop asking questions. We keep digging until we find genuinely uncommon insights. We’re always pushing ourselves to improve the value we offer to clients.

COURAGE

We encourage our clients, and each other to try new things, to learn and to grow. We see every challenge as an opportunity to be bold and original.

US Benefits

We want our people to feel rewarded for the great work they do. Here are some of the benefits we offer.

  • Hybrid work environment, mix of office and WFH

  • Comprehensive benefits program (including medical, dental and vision coverage)

  • 401k program

  • Group life insurance

  • Generous vacation policy

  • Paid day off each year to volunteer

  • Discretionary summer bonus days

Hall & Partners is an equal opportunity employer and are strongly committed to promoting equal opportunity. We maintain an Equal Opportunities, Diversity and Anti-Harassment Policy to inform, guide and encourage equal opportunities practices within the Company. We are also part of the Omnicom group and together we promote and embrace equality and diversity through a number of initiatives such as Omniwomen, ADCOLOR and Open Pride. You can read more about our commitment to do equality and diversity here: http://www.omnicomgroup.com/culture/diversity/

ID: 2022-1878

Street: 75 Varick Street

Post End Date: 8/27/2022

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