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Meta Head of Facebook Research in New York, New York


Our UX Research team mission is to deeply understand and measure the needs behind the behaviors of both the current and future users of Facebook worldwide. UX researchers at Meta tackle some of the most complex business questions in order to assess current strategy and inform future app strategy and product roadmaps, working closely with engineers, product managers, designers and data scientists. The decisions made based on their research impact the daily experiences of billions of people on a global scale. To achieve this, we must employ the full range of qualitative and quantitative methods delivered at scale and with the highest level of rigor. We value a diverse range of perspectives and stem from many different backgrounds— geographically, culturally, educationally, philosophically. Meta is looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines.The successful candidate must be an expert research leader who can generate and socialize insights that impact the strategy and product roadmaps of complex and diverse products. The role also requires a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. Candidates must be able to articulate the vision of the team to cross-functional partners and be a strong advocate for the role of research in product development.

Required Skills:

Head of Facebook Research Responsibilities:

  1. Manages a research area with broad scope in size and complexity

  2. Manages multiple research managers and ICs across multiple broad initiatives

  3. Identify ways to elevate and up level Research with product leadership

  4. Influence and drive strategy

  5. Calls out risks and opportunities across multiple teams

  6. Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs

  7. Identify gaps and solutions for future growth and scale within the org, including system, product, function, partnership, culture and/or organization opportunities

  8. Responsible for the quality of the team, including coaching, growing ICs and managers and addressing under-performance

  9. Responsible for developing a cohesive and strong leadership team of managers

  10. Be a role model for inclusive behaviors and build a diverse organization that values, respects and taps into different backgrounds and perspectives

  11. Understands org health (engagement, retention, feedback)

  12. Effectively diagnose and make recommendations to solve complex issues that may span multiple teams

  13. Communicate team purpose, contribution, and how it fits in with the broader mission of the company

  14. Makes the company better through engaging in cross-company efforts like recruiting, cross-functional partnerships, diversity & inclusion, or site initiatives

  15. Actively recruit and close top tier talent to fill strategic open positions for both IC and management roles beyond your immediate organization

  16. Drives team execution, culture, and process across the FB research community, broader FB community and/or externally

  17. Forms internal partnerships, influence, resolve conflict, build alignment, and work effectively across teams and disciplines throughout the company to execute the strategy

  18. Proactively identify the largest problems impacting your team's execution and effectively resolve and manage dependencies

  19. Identify relevant metrics and track trends to report progress relative to goals. (E.g., team health, research impact, product goals)

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor’s degree or significant experience conducting UX research with meaningful business impact

  2. 18+ years of experience conducting research post-Bachelor’s degree

  3. 8+ years directly managing, coaching and developing full-time researchers

  4. 5+ years experience managing managers

  5. Directly managed across different research methodologies

  6. Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

  7. Experience building teams over time through hiring, growing, and retaining high-performing researchers

  8. Experience building and setting research strategy that connects with business strategy

  9. Track record of translating research into business impact

  10. Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications:

Preferred Qualifications:

  1. Masters or Doctorate degree

  2. Experience with consumer products, consumer insights, or product development

  3. 5+ years of UX research experience

Public Compensation:

$449,000/year to $472,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at