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ADP Head of Lifion Implementation in New York, New York

Head of Lifion Implementation at Lifion by ADP

New York, NY

We are building the next-generation human capital management platform and want to redefine how HCM systems are implemented. The Lifion program is seeking a seasoned, dynamic, action-oriented implementation senior leader who has experience leading a team of high-performing strong implementation leaders. The successful candidate should be excited to build out new processes and have ultimate ownership for all Lifion client implementations.

Responsibilities :

  • Own and deliver entire Lifion client implementation ‘book of business’ on time, within scope and in a way that meets and exceeds client expectations

  • Become an expert in the Lifion product and use that knowledge along with industry expertise to continuously drive improvements in implementation methodoloty

  • Rigorously and continously evalutate implementation tooling across the implementation process and drive deployment and adoption of best in class tooling

  • Create a structured mechanism for RnD and Product teams to consume and act on feedback that ‘productizes’ implementation process

  • Work closely with product and R&D to drive ‘as-is vs to-be’ enterprise system analysis for large enterprise clients

  • Create and drive change management initiatives across large enterprise clients, e.g. phased multi-year rollouts, large scale training and client enablement

  • Grow and mentor a team of teams with strong leaders that will scale across multiple locations (domestic and international) as our book of business gets more diverse, complex and global

Specific Hiring Characteristics/Targets:

  • Deep expertise in large scale enterprise implementations, HCM industry or releated is a plus

  • Experience growing and structuring a fast-moving, globally distributed team

  • Proven experience in creating and driving complex change management initiatives across demanding enterprise clients

  • Obsession with continuous improvement, automation, tooling and process optimzation - all with an eye to reducing implementation costs and improving client experience

Requirements :

  • Bachelor’s Degree or equivalent work experience

  • 9-11 years of experience in B2B environments leading implementation teams

  • Enthusiasm for Human Capital Management and making clients successful a must!

  • Up to 25% travel to client sites to work with senior client stakeholders

  • Commitment to Lifion’s mission and values

  • Candidates can be located in New York, NY, Parsippany, NJ or Alpharetta, GA

Equal Employment Opportunity (EEO) is the law ( and at Lifion by ADP, we believe that diversity fuels innovation.

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability and job performance. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Samantha Loughlin at 860-756-6969 or