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Spring Fertility Healthcare Financial Counselor in New York, New York

Spring is Here: A New Season of Fertility Care!

We are proud to do things a little differently at Spring Fertility. We have helped create thousands of growing families and have supported just as many women in freezing their eggs to preserve their future fertility.

From our unique lab technologies to programs that demonstrate confidence in our results, Spring is unique and so are you! We empower our patients to achieve their goals and we are looking for top talent to stand behind that mission.

Our practice in Bryant Park will open Summer 2021. We are excited to meet you New York City!

Why should you join our team?

We are a mission-driven organization that is looking for high performers, movers, shakers, and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and are care deeply about the development of our team, both professionally and personally. We value optimism, compassion, teamwork, and above all, are united by our shared commitment to put patients first.


The Financial Counselor assists patients with treatment estimates and collaborates with external parties to ensure their financial coverage. Working independently, the Financial Counselor will explain financial information, determine insurance coverage, and educate the patients on their financial options. Following up with patients and other parties to ensure accuracy and completeness of information.

Essential Functions and Responsibilities:

  • Furnishing patients and healthcare providers with estimates related to upcoming treatment.

  • Collecting estimated liabilities from patients and applying payments to patient accounts

  • Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities

  • Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it.

  • Initiating prior authorization requests per insurance carrier requirements

  • Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients.

  • Ability to simplify complex concepts when explaining to patients

  • Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports.

  • Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction.


  • Associates or Bachelor’s degree strongly preferred

  • 2 + years of experience in healthcare or medical office preferred

  • Proficient knowledge of medical terminology and billing practices

  • Proficiency in MS Office required

  • Experience with electronic medical records preferred

  • Exceptional communication and organizational skills

  • Proficient mathematical skills

  • Ability to simplify complex concepts to patients

  • Able to manage a flexible work schedule which may include weekends and some holidays.


Investing in you today

  • Competitive Medical, Dental, and Vision Plans

  • Paid Time Off to enjoy “you” time!

  • Career development and cross-training opportunities

  • On-site snacks, snacks and more snacks! Let’s face it everyone loves snacks!

Investing in your future

  • 401k Match

  • Fertility Benefits Program

  • Paid Life and Disability Insurance

  • Career progression with a fast-growing company

Visit our Careers Page to learn more about us!