Legends Hospitality Host/Hostess in New York, New York
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
Based at Westfield World Trade Center, the Oculus Beer Garden will cater to guests who are working, living and visiting the area. Once onsite, guests can sit and relax and enjoy a drink and food with a view of Calatrava’s iconic Oculus set in the backdrop.
Beer Garden Hosts are responsible for warmly welcoming guests while efficiently maintaining a neat and orderly seating area.
Warmly and graciously greet guests upon arrival
Possess extensive knowledge of the floor plan, menus, and other general operational information
Provide guests with estimated waiting time always maintaining a professional, courteous attitude when confronted with hostile or impatient guests
Accommodate special seating requests for guests whenever possible
Monitor guests entering and exiting to inform them of our alcohol policy
Inspect tables for proper presentation and clean if necessary
Relay messages to bartenders and porters as needed
Maintain supplies at the host stand
Clean menus of food and stains
Thank guests as they leave and invite them to return
Relay guest comments or suggestions to the supervisor on duty
Explain Beer Garden concepts to guests
Assist Porters and Bartenders as necessary
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, solely determined by the supervisor based upon the particular requirements of the company.
Keep work area clean and organized
Organize Storage Areas
Attend mandatory meetings
Perform general cleaning tasks to adhere to health and safety standards
Complete other duties as assigned by supervisor
Must be at least 18 years of age
Must possess at least one year experience as a host in the Food and Beverage industry
Impeccable communication and customer service skills
Ability to stand and walk for long periods of time
Ability to multi-task in a fast-paced setting
Ability to work in an open aired environment during all climate conditions
Ability to lift and carry items weighing up to 40 pounds up and down stairs/ramps
Ability to work all venue events, including extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.