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Amazon Instock Manager I, Amazon Fresh Stores in New York, New York


The Amazon Fresh Grocery team is looking for an Instock/Supply Chain Manager based in Seattle WA or New York.

We are looking for an Instock Manager (ISM) to support the Private Brands category. You will be an individual contributor and will own developing business plans and oversee supply chain and inventory management. You will lead cross-functional initiatives to improve customer experience and overall cost structure of the businesses. This position will be responsible for leading Instock for an Amazon Fresh Private Brands category for both Online and In-Store channels. Responsibilities include executing inventory strategies to optimize customer experience, sales, margin and inventory turns. The ideal ISM will seek the balance of high instock rates and reductions in inventory waste/expiration. They will audit and when necessary dive deep into the core drivers of in-stock and waste performance. They will proactively identify opportunities to improve tools and work flows. This role interacts closely with retail and operations business partners across Amazon, and is pivotal to the growth of Amazon Grocery.

The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. They will be relentlessly focused on improving the customer experience. Flexibility and the ability to prioritize in a changing business environment will also be key. Our team culture is goal-oriented, collaborative and driven to achieve results.

Key job responsibilities

  • Manage inventory availability and inventory health including: improved instock, inventory planning, vendor operational improvement (efficiency, fill rates, lead time), forecasting, and waste reduction

  • Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business

  • Perform complex business analysis to identify business opportunities to improve revenue and profitability

  • Partner with internal teams to develop tools, automation, and process improvements that affect purchasing and vendor management workflows

Note: this is a Hybrid role, requiring an ISM to be on-site at least 3 days/week in one of our Amazon Fresh corporate offices

A day in the life


Manage day-to-day tasks to ensure accurate distribution of purchase orders to vendors and inventory flow through internal Distribution Centers, and third party Distributors


Deep Dive weekly performance to identify root cause & corrective action for top misses to instock and waste goals

Manage strategic projects and initiatives to improve metrics, automation, scalability, or efficiency of the role or organization


Supporting Quarterly Business Reviews with Vendor Management focused on communicating Vendor performance, gaps, and initiatives to increase product availability and sales

About the team

This role reports up to a Manager of Instock Management (MISM), and works with several ISMs within the assigned category. Each ISM is assigned a set of SKUs within the category based on their experience and the complexity of the SKUs, their supply chain, and supply base. This role falls within the Perishables instock vertical, where there are multiple MISMs and ISM teams who face similar challenges on short shelf life grocery products.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

Learn more about our benefits here:

Basic Qualifications

· Bachelor’s degree Business, Engineering or a Supply Chain/Operations discipline and 1+ years of professional or military experience

· 1+ years of experience using Microsoft Excel

· 1+ years of business experience in retail or manufacturing supply chain, project management, operations, or finance

· Data analysis, problem solving and project management skills

· Experience working with database management and query tools

Preferred Qualifications

· 1+ years of business experience in supply chain /inventory management, operations, or finance

· Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done

· Proficiency with SQL · High attention to detail and proven ability to manage multiple, competing priorities simultaneously

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,300/year in our lowest geographic market up to $103,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.