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JPMorgan Chase JP Morgan Wealth Management - Sr. Associate, Digital Product Analyst in New York, New York

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking, and Consumer and Community Banking.

The JP Morgan Wealth Management (JPMWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and You Invest - our digital investing platform. The combined business has $400 billion in assets under management and 4,000 advisors who work out of 3,500 branches and 21 offices.

Position Overview

The Plan & Track Experience team is seeking a highly effective and innovative Product Analyst (Associate) to lead the rapidly growing product development of end-to-end capabilities within the Digital organization and transform the way our customers do business. They will be responsible for the firm's capabilities including personalized tools and insights that empower and motivate customers to understand their money, plan life goals, and take action. The Product Analyst will support senior members of the product team on the evolution of the product with a high senior leadership support and visibility.

The ideal candidate has experience delivering personal financial management features and experiences for mobile and web. It will also be important for the candidate to understand enterprise finance business models, tracking roadmap delivery and strategic execution is a critical component of the role.

The Product Analyst will support and partner across the lines of businesses to execute on an ever-evolving roadmap to drive business objectives forward as well as keep Chase on the leading edge of the rapidly changing technology landscape. They will engage with cross functional teams of core engineering, design and business partners from across the firm to deliver robust feature sets to market.

The Product Analyst will be outcome-focused with a practical orientation to developing and maintaining an innovation lifecycle product roadmap, agile mindset, and have a style that fosters teamwork and collaboration. Candidates should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for digital channels. In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology and internal stakeholders.

Responsibilities

  • Relentlessly pursue a customer first mentality by focusing on the needs of our end users and how Product can help solve their biggest problems

  • Collaborate with design, engineering, research and marketing teams to drive new product initiatives

  • Work closely with senior members of the product team on the evolution of the product roadmap; perform competitor analysis, analyze KPIs, and act as a voice of the consumer to support prioritization of new product features and feature enhancements

  • Conduct requirements elicitation workshops to translate product strategy into world-class user stories

  • Effectively identify use cases and document exhaustive acceptance criteria to support development, and QA/UAT testing

  • Partner with engineering to understand existing data architecture and assess feasibility of requirements

  • Maintain a backlog of user stories, and support user story refinement and sprint prioritization exercises

  • Support user acceptance testing (UAT) across the product; help to identify, document, and prioritize defects

Qualifications

  • 3-5 years of experience in financial services, preferably with experience in personal financial management, financial planning, digital banking, or a closely related business managing strategic or transformational change

  • Demonstrable experience authoring business requirements, defining user stories and execution including bringing together cross functional teams within an Agile development framework

  • Prior experience in a business analyst or product analyst role

  • Superior written and verbal communications skills

  • Demonstratable ability to identify and articulate use cases and acceptance criteria

  • Self-starter with the ability to learn in a fast paced and rapidly evolving environment

  • A desire to pursue a career in Product Management

  • An understanding of Agile methodology and the Product Owner role

  • Knowledge of the wealth management industry and personal financial management is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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