NYU School of Medicine Lead Analyst-Solutions Develop in New York, New York
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institutedesignated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.
We have an exciting opportunity to join our team as a Lead Analyst-Solutions Develop.
In this role, the successful candidate This position is a seasoned HCM Techno-functional analyst/professional providing advanced expertise in a complex professional discipline. This position serves as the Corporate Systems representative to support systems automation as well as provide functional and technical expertise to support the PeopleSoft HCM user community. This position will work with developers and corporate business owners to collect user requirements and translate them into well engineered, tested and deployed business application systems. This individual is the conduit between the customer community and the software development team through which requirements flow. They will develop requirement specifications according to standard templates, using natural language.
Proactively communicate and collaborate with business partners to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface Designs
Understands how to configure base table set ups and maintains documentation.
Understands system and industry security requirements. Works with functional team, security team, and internal audit to ensure system security and data integrity.
Understands reporting requirements and assists functional users to define requirements and select the best tools to meet the need.
Understands interdependencies between human resources, benefits and payroll modules. Helps design and configure systems to ensure smooth and accurate data flow.
Follows department standard methodology and procedures, including change control.
Develops test plans in cooperation with functional colleagues.
Define and conduct system tests and system validation. Ensure the test scripts have been created, reviewed, and updated to reflect proposed solutions. Support and oversee user acceptance testing.
Assists with User Acceptance Testing and logging/resolving testing issues.
Manage communication to users on assigned tickets, track issues, ensure their timely resolution, and manage user expectations. Assists in prioritization of user requests.
Owns assigned tickets, beginning to end
Assist in production support resolution as required; Provides off-hours support as needed
May perform some report development or modification. Support super users modifying and developing queries. Acts as a resource and liaison for users and reporting/BI developers.
May perform data extracts, schedule system jobs, and support/maintain workflow.
Troubleshoots integration issues, resolving or escalating as appropriate.
Escalates issues as appropriate to technical or vendor resources
Coordinates and/or participates in application releases and upgrades
Maintain support and training documentation
Participates in conversions and deployment of systems/modules, supporting functional and technical teams.
To qualify you must have a Bachelors Degree in information systems, computer science or related field. Typically requires 7 or more years of relevant experience. Strong experience in systems design, testing deployment and support of PeopleSoft HCM applications including Core HR, Employee and Manager Self Service, Base Benefits, Benefit Administration, North America Payroll, Commitment Accounting. Experience with PeopleSoft Interaction Hub, Learning Management, and Performance/Goal Management a plus. Strong understanding of the tables and data structure used by PeopleSoft modules as well as experience using PeopleSoft Query and other SQL reporting tools.
Familiar with best practice Human Resources and Payroll business processes, preferably in healthcare, gained by working in the business units or in application support of these systems.
Experience maintaining Human Resources and Payroll systems, preferably in an implementation capacity (Full project lifecycle preferred).
Ability to anticipate potential problems, determine and implement solutions.
Outstanding critical thinking skills. Ability to analyze business needs and translate into system requirements.
Proven ability to work with all members of a project team, including business, technical, and management.
Excellent interpersonal skills, customer service, communication, analysis and problem-solving skills required.
Proven ability to work under pressure and meet tight deadlines.
Must be extremely organized and capable of tracking, managing, and resolving many issues simultaneously
Technical skills and competencies:
Ability to troubleshoot and diagnose issues using tracing, SQL, Application Designer, and PeopleSoft tables
Can modify SQR and Application Engine Programs
Experience with PeopleTools and Integrations
Advanced Verbal and Writing skills
Knowledge of Analytical Practices
Microsoft Office (Advanced Excel, Word, PowerPoint, Visio, etc.)
Experience with PeopleSoft HCM 9.2
Experience in an academic medical center a plus
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.