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J.Crew Lead DevOps Engineer in New York, New York

Company: JCrew


New York, NY, US, 10281

Date: May 3, 2022

Lead DevOps Engineer

The Lead DevOps Engineer is responsible for the availability, reliability, performance, capacity, scalability, maintainability, and survivability of the ecommerce websites, applications, services, and the hosting infrastructure.

The SRE focuses on the automation and observability of SDLC processes, and of privately hosted and cloud based ecommerce websites, applications, services, and infrastructure; addresses ecommerce websites, applications, services, and infrastructure issues; contributes to ecommerce R&D processes and innovation; and engage in continuous service improvement.

This role will act as an engineering manager - providing technical leadership and expertise with projects and mentoring the team members for professional growth.

Engineering Responsibilities

  • Definition and Formulation of SLAs, and SLOs and Error Budgets for the SDLC processes, ecommerce websites, applications, services, and hosting infrastructure.

  • Quality assurance of all engineering outputs.

  • Monitoring of ecommerce websites, applications, services, and the hosting infrastructure.

  • Interface with the IT organization, the business, and enterprise

    Specific Ecommerce Websites, Applications, Services, and Infrastructure Responsibilities

  • Program/write tools, applications, services, scripts, instrumentation, etc., to automate SDLC processes, to deploy infrastructure as code, to handle complex and/or repetitive configuration and OAM tasks, and as needed in the course Sprints.

  • Design, provision, configuration, operation, and maintenance of systems and related infrastructure for ecommerce websites on privately hosted and cloud-based environments.

  • Assist in the development of CI/CD pipelines, branching strategies, and environments.

  • Assist with release management and deployment.

  • On-Call support rotation.

  • Provide support for ad-hoc requests and issues related to infrastructure, applications, and websites.


    Must Have

  • Experience as a SRE, DevOps Engineer or equivalent software-engineering role

  • 5 years of experience in an IT engineering/administrator role.

  • Proficient in UNIX/LINUX systems administration, networking, security, and scripting of OAM tasks.

  • Expert knowledge of configuration management tools (Ansible), infrastructure provisioning tools (Terraform), CI/CD tools (Jenkins), and version control with Git

  • Expert knowledge of container technology and tools (Docker, Kubernetes, Helm)

  • Programming proficiency in at least one general purpose programming language (Python, Java, C++, Go).

  • Expert knowledge of AWS

  • Working knowledge of SQL and NoSQL databases

  • Proficient working with open source technologies

  • Expert knowledge in websites, applications, services, and hosting infrastructure monitoring and event management with AppDynamics, Splunk, Prometheus, etc.

  • Expertise in software development methodologies

  • Knowledge of best practices and IT operations in a 24x7 operation

  • Engineering leadership and people management experience

  • Creative engineering and problem-solving mindset

  • Ability to break down tasks into stories and deliver incrementally

  • Ability to work independently and as part of a team

  • Strong communication skills

    Great to Have

  • Ecommerce background

  • Ecommerce InfoSec experience

  • Experience with Redis, Varnish, and/or Akamai

  • Solid understanding of modern software architectures

  • RH, Ansible, AWS, and Kubernetes Certifications

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.