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Capital One Services, LLC MBA Intern - Business Analysis - Summer 2021 in New York, New York

Job ID: R99064

Plano 1 (31061), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

MBA Intern - Business Analysis - Summer 2021

Business Analysis MBA Intern

As a Business Analysis MBA Intern at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. You will join passionate and talented people across the company to meet customers where they are and positively impact their lives. You may have the chance to focus on different business areas within the company, including those below:

Consumer credit

Small-business credit

Small-business banking

Retail banking

Commercial banking

Auto lending

Risk

If you're interested in a long-term career at Capital One, the internship could be a great way to begin your career journey! As part of the intern experience, you will spend 10 weeks at Capital One and have a chance to:

Join a specific team for the duration of your internship to experience what day-to-day life at Capital One looks like

Work on delivering real, impactful projects as part of your team

Hear from senior leadership and learn about Capital One overall

Cultivate relationships with fellow interns and with associates across the company

Key responsibilities may include, but are not limited to -

Strategy: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands. Develop, implement new product/pricing strategies for various lending products; lead product level modeling/analytics

Leadership: Own initiatives and drive towards results, making decisions and taking actions that are in the best interests of Capital One overall. Motivate those around you to do the same. Coach and mentor associates with goal of developing and retaining talent; may manage 1-2 analysts

Partnership: Work closely with colleagues across Capital One, including IT, Sales, Operations, Finance, and others, to drive improvement in quality, volume, service, and profitability

Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

Key skills include, but are not limited to -

Strategic and analytic orientation: A track record of analytic decision making and problem solving. Conceptual thinking skills complemented by strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and credit risk management

Team player and people leader: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

Strong communication and influence skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills

Clear results orientation: Displays an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

Strong business judgment, leadership, and integrity:A tenacious decision-maker bringing a healthy and competitive, yet responsible, approach to business

Basic Qualifications:

Current student of a 2-year MBA program graduating in 2022

At least 2 years of business strategy, operations, military, customer service, or start-up experience

Preferred Qualifications:

At least 2 years of experience in analysis

At least 2 years of experience in financial services or consulting

At least 2 years of experience in people leadership

Locations:

McLean, Virginia (Washington, D.C.)

Richmond, Virginia

Plano, Texas

Chicago, Illinois

New York, New York

Wilmington, Delaware

This is a paid internship. This is a limited-time internship position, and Capital One will not sponsor a new applicant for employment authorization for this position. However, a full-time Business Analysis Manager role, for which you may be considered upon completion of the internship (subject to business need, market conditions, and other factors) is eligible for employer immigration sponsorship.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


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