Job Information
Educational Alliance, Inc. Mental Health & Social Work Manager - New Country Day Camp in New York, New York
Title: Mental Health & Social Work Manager - New Country Day Camp
Division - Department: 14th Street Y – Youth Programs
Job Classification: Non-Union – PT – FT (Full-Time June-August; opportunity to become year-round FT role)
Date: February 2022
Supervisor: Director of Youth Programs
JOB PURPOSE
Reporting to the Director and Associate Director, New Country Day Camp’s (NCDC’s) Support Program Manager oversees NCDC’s Support Program which fosters and celebrates neurodiversity in our community. The Support Program Manager provides timely and equitable accommodations for campers with disabilities and higher needs and their families. NCDC’s Support Manager screens new enrollments, manages intake process for newly registered families, creates Individualized Camper Plans (ICPs) for each camper enrolled in the support program, works in collaboration with NCDC’s leadership team to hire and train Support Staff, directly supervises support supervisors and other support staff during camp orientation, camp season, and handles elevated crisis through collaboration with NCDC’s leadership team. The Support Program Manager should have a strong background working with children and families (including children with disabilities), a passion for creating a more inclusive world, and a willingness to do so through NCDC’s values-driven framework. Please note: There is an opportunity for this role to grow into a full-time, year-round role with the 14th Street Y.
SCOPE OF INFLUENCE
Direct client group: 100 Campers who have higher support needs & their families
Directly supervises: 5-8 Support Supervisors who oversee 20 Support Specialists
Supervised by: Director
Task Managed by: Associate Director
Will collaborate closely with all members of the NCDC leadership team
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Pre-Camp: Enrollment, Registration, Intakes, and Individualized Camper Plans (ICPs)
In collaboration with Director and Associate Director, create enrollment goals and caps for the Support Program; closely monitor registration to ensure a balanced number of campers in each age division and session, so that staffing ratios are met accordingly at all times of the summer
Oversee the intake process for new campers with identified needs, while continually screening camper information forms for potential unidentified areas for support (e.g. recent trauma, etc.)
Conduct new camper and family intakes at the 14th Street Y, or over the phone/via Zoom with families when necessary
Create new camper ICPs (Individualized Camper Plans), and update returning camper ICPs via individual, scheduled family update phone calls
Pre-Camp: Staff Hiring and Training
In collaboration with leadership team, recruit and hire Support Supervisors (5-7) prior to April 1st and Support Specialists (20-30) prior to May 1st
During pre-camp orientation, familiarize each Support Staff member with NCDC protocols, trauma-informed, restorative approach to behavior, and provide awareness of most frequent diagnosis and areas for camper support, and introduce them to their individual caseload of campers and recommended accommodations.
In collaboration with NCDC leadership, facilitate trainings for ALL members of the NCDC staff that will allow staff to support all campers, including those who benefit from additional support services at New Country Day Camp, through NCDC’s protocols, Restorative Approach, and Values-Driven frameworks
Attend Common Ground retreat to provide supervision and support for NCDC Counselors-in-Training (14-15 year olds)
Pre-Camp: Program Development
Consult with leadership team to ensure appropriate supported camper groupings and Support Specialist group/division assignments
Consult with Director of Programs to ensure individual campers have accommodations needed in each offered program
Consult with Head of Staff Care to ensure any staff needs are flagged and prepared for
Consult with Operations Manager to ensure that all campers who benefit from additional support have plans set in place to support them on the bus ride to/from camp
Camp: On-Site Tasks
Be present at all days of orientation, camp and staff meetings during the camp season
Establish and promote a commitment to the mission, vision, and values of New Country Day Camp, including proactively encouraging staff alignment with these values
Execute NCDC’s supervision model with all supervisees (Support Supervisors), including check-ins, on-the-ground training, and formal evaluations, which should be handed into the full-time camp staff after the summer in a timely manner
As part of regular supervision check-ins, coach Support Supervisors on support methods and models by partnering with them, and their Division’s Support Specialists to best support their assigned caseload of campers during the camp season
As part of regular supervision check-ins, coach Support Supervisors through proactive and responsive family communications, maintaining communications in line with NCDC’s policies and frameworks
Encourage elevation of any heightened camper emotional or behavioral concerns; act as on-the-ground crisis management for reported concerns; report all elevated concerns to Associate Director and/or Director
Actively participate in both individual supervision and group supervision check-ins weekly, as needed
As a member of the NCDC Key Staff, exhibit a role of leadership at all times
Required Knowledge
Master’s Degree in Social Work, Special Needs’ Education, or related field. (Candidates graduating with their master’s degree in 2022 and/or who have relevant experience will be considered)
Experience in a supervisory capacity in a childcare setting, including camp environment with disabilities and higher needs children (e.g. Autism spectrum disorder, ADHD, OCD, etc.)
Knowledge and demonstrated competencies in best practices of Diversity, Equity, and Inclusion
Experience and demonstrated ability in developing and implementing staff training for large groups
Microsoft Suite; ability to learn new systems quickly
Key Competencies
Inclusivity
Leadership
Initiative
Collaboration
Empathy
EEO Info
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.