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EY Oracle Services - CC&B Functional Architect - Manager - Anywhere in USA in New York, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

The opportunity

Your role as a Manager will focus on the management and delivery of client engagements, often interacting at an executive level, as well as sales and practice development activities to Power & Utilities clients, resulting in increased value and efficiency You’ll help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams.

Your key responsibilities

The Oracle Services CC&B-C2M Functional Architect will lead the orchestration of creative and practical CC&B-C2M Oracle Utility software solutions that meet customers’ business requirements.

  • Works with customers to ensure that business needs and requirements are identified and documented; seeks understanding of longer-range customer needs and emerging opportunities

  • Develops project objectives and set priorities through integration with customers’ organizational direction

  • Plans, facilitates and manages the fact-finding and analysis sessions of projects

  • Designs and configures CC&B-C2M software

  • Analyzes user and software requirements, procedures, and problems to automate or improve existing systems and reviews computer system capabilities, workflow, and scheduling limitations and defines solution parameters and specifications

  • Leads the design process and facilitates design workshops

  • Negotiates and manages functional scope to reduce business and technical risks for the client and EY

  • Conducts workflow analysis to ensure that all business areas of impact are identified and resolved for a successful roll out

  • Provides management of, and facilitation for, one or more of the following key focus areas: Functional, Interfaces, Business Process Change Management

  • Leads and participates in the Discovery and Analysis Phases of a project including, but not limited to:

  • Scheduling of required workshops

  • Preparation of the workshop agenda

  • Facilitates workshop sessions

  • Documents daily workshop activities and outputs

  • Assesses business requirements and development of overall product solutions

  • Manages issues and/or action items

  • Updates status of required deliverables

  • Working with Designers, performs the design of configuration or code based solutions

  • Within a Functional lead role:

  • Identifies and documents any gaps that will require custom algorithms and plug-ins

  • Configures the base system

  • Authors and participates in the Discovery phase and Analysis phase reports

  • Within an Interface lead role:

  • Authors the Interface strategy documentation

  • Helps set the direction of overall Interface architecture

  • Manages the initial integration process

  • Within a Data Conversion lead role:

  • Authors the conversion strategy documentation

  • With the customer, co-authors the data mapping plan

  • Helps set the direction of overall conversion program architecture

  • Defines and helps manage data exception/validation reporting

  • Provides knowledge transfer to the Customer Core team

  • Supports the Customer team with, but not limited to: application configuration; data conversion; development; interfaces; modifications; testing; training; deployment and post deployment support

  • Ensures project documentation in their area of responsibility is up to date

  • Working with EY and Customer project leads, assesses original assumptions and re-estimates task effort at regular intervals

  • Helps to identify risks and issues and assists in the mitigation process

Skills and attributes for success

You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.

Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways.

By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.

In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate.

As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop.

To qualify for the role you must have 

  • Bachelor’s degree

  • Proven track record of 5-7 years of successful Oracle implementations, with 3-5 years Oracle Utility product experience

  • Experience with Oracle Utilities Application Framework and Advanced Configuration Tools

  • Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company

  • Proven track record of business change management; strong knowledge of Oracle Utility software; excellent communication skills

  • Proficient knowledge of information technology and business consulting practice

  • Superior skills include business analysis, process facilitation, change management, creative and critical thinking, superior written and verbal communications, technical writing, problem solving, presentations, and public speaking

  • Handle multiple assignments within a fast-paced environment with potential conflicting schedules.

  • Positive, “can do” attitude and ability to work in a team environment

  • Willingness to travel as needed to meet client demand  

Ideally you’ll also have

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends for their area of expertise and specific skills and knowledge to contribute to our clients and teams. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you. FY22Oracle ORACLE-CUSTOMER-FY22

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.