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Police Athletic League Program Manager in New York, New York

The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. PAL Inc. and The New York City Police Department work in partnership to provide communities with summer and after-school recreational and educational activities.

We are looking for a  Program Manager who will be responsible for observing and documenting program quality. The Program Manager is responsible for managing the requirements of ongoing programs or specific projects on behalf of Center Operations. The Program Manager is responsible for coordinating city-wide special events and special initiatives.

This position is available at the PAL HQ - Manhattan (

Major Duties and Responsibilities

  • Model and uphold all Agency rules set forth in the PAL Employee Manual

  • Maintain the integrity of center operations programs, guiding the content and outcomes to meet the requirements of the PAL mission

  • Support Center Operations Leadership staff on a consistent basis to monitor program quality.

  • Manage participant intake at sites city-wide, to design and update enrollment forms, coordinate publication and distribution of all intake-related documents and monitor proper intake procedures

  • Coordinate the tracking, scheduling and yearly planning for Center Operations training to meet agency priorities and contractual obligations

  • Assist in design, preparation, and submission of work-scopes for all DYCD contracts for afterschool.

  • Support DYCD Online administrator, to provide technical support, monitor user performance, access, and security, control access permissions and maintain communication with DYCD and center staff to ensure data integrity and security

  • Conduct regular site visits at all sites to conduct program observation, staff, via Internal Program Assessment and PQMT and to provide feedback to the center operations leadership team

  • Write bi-weekly RoP (Rate of Participation) reports and distribute to leadership staff

  • Assist the Grants, Research, and Evaluation unit acquire information for reports to funders and response to proposals

  • Support primary Trax database administrator, by providing user training, technical support, and feedback, monitoring user performance, access, and security and conducting annual center database and participant file assessment

  • Manage communication with MIS and center staff to ensure data integrity, security and accurate inventory of equipment

  • Support agency efforts to recruit full and part-time staff by attending various job/recruitment fairs on behalf of PAL Center Operations, organizing in-house recruitment fair and compiling and distributing resumes as needed

  • Support Center Operations various contracts as the interim program director if a vacancy arise

  • Organize the logistics of city-wide special events- create and update event checklists for final report to funders

  • Work closely with the center staff to support and document site based Special Events.

  • Purchase necessary supplies and keep accurate records of inventory including office supplies, educational materials, prizes and special event equipment

  • Coordinate apparel process, which includes request for quotes from and negotiate with vendor/s, preparation of purchase orders for all centers and coordination of distribution of deliveries

  • Act as a point person to compile pictures and video from specific (School/Center-Based division) to be shared with PAL media designee

  • Design and update reports, documents and manuals for After School and Summer Day Camp programs, coordinate publication and distribution to all centers and manage annual projects such as the calendar, family handbook, posters, flyers, etc.

  • C oordinate the identification and management of an Aquatics team for SDC, which includes the interview, hire, and scheduling of an Aquatics Director and lifeguards to support participating centers

  • Serve on committees, as needed, such as the Summer Day Camp Committee.

  • Coordinate partnerships between PAL and organizations such as Materials for the Arts and Tickets 4 Kids that provide additional resources to centers

  • Field phone, and e-mail program inquiries to Center Operations Office

    Education & Experience

  • A minimum of a bachelor’s degree from an accredited college or university

  • A minimum of one year of professional paid work experience in a non-profit youth or social service agency

  • Ability to creatively problem-solve information management challenges

  • Professional communication skills, both oral and written. Ability to interact professionally and effectively with staff, volunteers, program members, parents, community residents, visitors, and vendors

  • High level of organizational skills needed

  • Computer proficiency in Microsoft Word, Publisher, and Excel

  • Familiarity with office protocols involving dress, demeanor, record keeping, confidentiality, staff meetings, visitors, and employee use of supplies and equipment

    Salary: $45,000.00



    The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to the job.

The Police Athletic League seeks to hire staff who reflect the diversity of the communities we serve. All positions at PAL are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status, or any other characteristic protected by law. All are encouraged to apply.

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