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Job Information

Columbia University Program Manager in New York, New York

  • Requisition no: 519787

  • Work Type: Full Time

  • Location: Campus|Morningside

  • School/Department: null

  • Categories: Other

  • Job Type: Officer of Administration

  • Bargaining Unit:

  • Regular/Temporary: Temporary

  • End Date if Temporary: 10/19/2023

  • Hours Per Week: 35

  • Salary Range: Commensurate with experience

Position Summary

The Columbia Harlem Small Business Development Center (SBDC) provides business development training and technical assistance to entrepreneurs and small business owners in New York State, with a regional emphasis on Upper Manhattan residents. Part of a network of SBDCs throughout New York State, funded in part by the US Small Business Administration, the center has access to a number of resources to provide high quality services to clients.

Reporting to the Assistant Director of the Small Business Development Center, the Program Manager is responsible for managing Special Programs for the Small Business Development Center and coordinating impact reporting from Columbia Business School’s community facing programs. The incumbent implements policies and procedures to reach operational goals; and works closely with all levels of the University, administrators and external constituents, as appropriate.


  1. Collaborates with the Assistant Director of the Small Business Development Center on event management for Special Programs which includes co-creating content ideas with Managing Director; speaker research; preparing event and other promotional materials.; supporting event website; registration page, and providing on-site management.

  2. Serves as direct contact between instructors and program participants for the following cohort programs: Harlem Local Vendor, Cultivate NYC, Columbia Community Business Program, Dean’s Summer Fellows, Marketing and Branding Programs and Small Business Accounting for High School students, crafting participant experiences, from application intake through program conclusion ensuring compliance with all University policies and procedures.

  3. Liaison with students, program participants and external constituents, ensuring positive and proactive communications with all levels of the organization and the larger community.

  4. Works with the Assistant Director in a number of capacities, including: preparing written documents, reports, and correspondence; liaising with other Columbia offices to promote Special Programs and maintaining electronic and paper files.

  5. Works with Managing Director and other Columbia Business School offices to maintain electronic and paper records for community facing programs.

  6. Contributes as a pro-active team member to special projects with other staff as needed.

Minimum Qualifications

Bachelor’s degree and/or its equivalent required. Minimum 2-4 years related experience required.

Must have solid speaking, writing and proofreading skills. Must be proficient in MS Word, Excel, PowerPoint, databases, and the internet and comfortable with basic HTML (or learning basic HTML). Excellent organizational, interpersonal, communication, and presentation skills required. Must be detail-oriented. Must be able to work independently and under pressure, managing multiple tasks simultaneously in a fast-paced environment. Must be able to manage multiple projects with changing deadlines. High level of professionalism needed. Tact, diplomacy, and the ability to exercise discretion and judgment in matters that are sensitive and confidential is required. General interest in and eagerness to learn about Community Engagement and Economic Development.

Preferred Qualifications

Spanish language skills are a plus but not required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.