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Practising Law Institute QA Analyst in New York, New York

Practising Law Institute (“PLI”), an innovative leader in legal education programs and services, is searching for a technology professional to fill the role of QA Analyst. Work in a collaborative environment with a diverse employee community that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days and hybrid remote/in-person schedules for most roles!). PLI’s client base includes a large array of prestigious law firms, corporations, and government agencies.

As part of the Digital Products team within Information Technology, the QA Analyst will work collaboratively within the IT department and business units to ensure that software applications and systems work according to requirements and end-user satisfaction.

PLI serves lawyers and other professionals with innovative programs and publications. With a sterling reputation developed over 80+ years, PLI is a trusted resource for the legal community and known for its dedication to providing pro bono training and resources to ensure access to justice.


  • Plan and Organize Testing

  • Estimate, prioritize, and plan testing activities and determine good test coverage in a fast-paced agile environment.

  • Identify test requirements from user stories, acceptance criteria and specifications. Develop clear, detail-oriented test plans, test cases, test scripts and test reports.

  • Coordinate and execute

  • Coordinate testing activities for multiple concurrent projects and enhancements.

  • Execute and evaluate manual and automated test cases and report test results.

  • Utilize metrics to evaluate and provide information on system readiness, defect tracking, and other measurements as appropriate.

  • Develop and maintain test artifacts like test data, harness scripts and automated scripts.

  • Identify any potential quality issues and escalate issues immediately to management. Report on all aspects of the testing process to management.

  • Identify gaps and suggest improvements to the systems under test and the QA process.

  • Scope of Testing

  • Validate that user expectations are achieved during the testing process and deliverables meet functional and design specifications and requirements.

  • Includes functional, regression, performance, usability, integration, acceptance, accessibility, etc.

  • Web Services / API testing and data testing including database transactions and validating automated jobs.

  • Testing web and mobile applications in multiple browsers and across operating systems.

  • Perform end-to-end regression testing and ensure code is ready for deployment. Participate in Integration Testing, and User Acceptance Testing (UAT).

  • Automation

  • Responsible for identifying automatable test scenarios and developing the automation scripts using Leapwork automation platform.

  • Will be responsible for automating the current regression suite.

  • Debugging and user support

  • Isolate, replicate, and document all defects and verify defect fixes.

  • Assessment of issue root cause analysis and the coordination of defect resolution among Developers, DBAs, and other teams so that defects are resolved in a timely manner.

  • Other projects, as assigned.


  • Self-starter who learns quickly and takes immediate ownership of the overall QA testing success.

  • Must be a detail-oriented, highly organized, hands-on, and a team player.

  • Able to prioritize tasks and manage time across multiple projects to achieve on-time deadlines.

  • Strong ability to communicate and collaborate with software engineers, business analysts, designers, product managers and other QA members.

  • Bachelor’s level degree in Computer Science or other technical field.

  • 2-4 years’ experience as a Quality Assurance Analyst or related role.

  • Solid understanding of the Agile/Scrum software development, QA and release processes.

  • Proven experience in writing clear and comprehensive test plans, test cases, test scripts and reports.

  • Experience creating and running tests throughout the development life cycle, unit, functional, regression. Experience with continuous integration and deployments.

  • Ability to design automated monitoring test suites for continuous functional testing.

  • Knowledge of Leapwork automation platform, Selenium, or other automated testing frameworks.

  • Familiarity with Confluence and Jira as well as Zephyr.

  • Strong experience with Web Services / API testing (Postman, SoapUI or similar)

  • Experience in data validation and good grasp of SQL is required.

  • Knowledge of technologies such as Selenium, SOAP, XML, HTML, and CSS.

  • Experience in validating integrated components between Salesforce systems and other ancillary applications will be a big plus.


PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment. Our current benefits include:

  • Medical, dental and vision plans for employees and their families

  • Generous employer contribution to employee retirement savings account

  • Ample paid time off and holidays, summer Fridays

  • Flexible hybrid remote/in-person scheduling for most roles

  • Unlimited access to LinkedIn Learning web-based training along with other career development opportunities

  • Work-life balance initiatives

  • One-time $500 Home Office Allowance

  • Gym/Wellness Allowance of up to $300 each calendar year

  • Sign-on bonus available

  • Relocation package available


Practising Law Institute (“PLI”) is a nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities.

Chartered by the Regents of the University of the State of New York, PLI was founded in 1933 by Harold P. Seligson. The organization provides the highest quality, accredited, continuing legal and professional education programs in a variety of formats. PLI publishes a comprehensive library of Treatises, Course Handbooks, Answer Books and Journals also available through the PLI PLUS online platform. The essence of PLI’s mission is its commitment to the pro bono community.

Only those applicants who meet our requirements for this position will be contacted.

Practising Law Institute is an equal opportunity employer. More information about PLI may be found on our website

PLI is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state or local law.

ID: 2022-1410

Street: 1177 Avenue of the Americas