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The Regional Director of Nursing, as part of the Nursing Management and Leadership Team, is responsible for overall operations, and clinical care specifically to Region One of Planned Parenthood of Greater New York (PPGNY). This role provides leadership to nursing and clinical assistive staff to support the enhanced standards of equity and excellence across Planned Parenthood of Greater New York (PPGNY).

The Regional Director of Nursing introduces and supports best practices and clinical quality in the delivery of sexual and reproductive health services across the continuum of care, including abortion and gender affirming health care. In collaboration with the Chief Nursing Officer, the Regional Director of Nursing is jointly responsible for overall management of PPGNY nursing practice, including education, professional development, recruitment, and retention. This position requires travel to other centers when doing site visits to oversee staff and clinical services.

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.

We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.

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When you join PPGNY as The Regional Director of Nursing, you will be part Nursing Management and Leadership Team. This team is responsible for overall operations, and clinical care specifically to Region One of Planned Parenthood of Greater New York (PPGNY). This role provides leadership to nursing and clinical assistive staff to support the enhanced standards of equity and excellence across Planned Parenthood of Greater New York (PPGNY).

The Regional Director of Nursing introduces and supports best practices and clinical quality in the delivery of sexual and reproductive health services across the continuum of care, including abortion and gender affirming health care. In collaboration with the Chief Nursing Officer, the Regional Director of Nursing is jointly responsible for overall management of PPGNY nursing practice, including education, professional development, recruitment, and retention. This position requires travel to other centers when doing site visits to oversee staff and clinical services.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Supervisory and Administrative (60%)

• Under leadership of Chief Nursing Officer, responsible for oversight and daily operations of nursing and clinical assistive staff and service, specific to all Region One clinical sites.

• Directly supervises Clinical Nurse Managers/Nurse Leads in managing nurses in procedural abortion services and sexual reproductive health services.

• Responsible for managing and optimizing Clinical Abortion services in collaboration with health center managers and directors.

• Develop and sustain efficient care delivery models to ensure consistency, productivity, and adequate staffing within nursing.

• Supports and implements standards in alignment with 1199 union standards and policies.

• Monitors key performance indicators and metrics in relation to operational goals to increase productivity and access to services.

• Upholds cost-containment and resource allocations to support revenue cycle and the center capital and departmental budget.

• Oversees the functions of the nursing department in accordance with departmental policies, procedures, standards, and regulatory authorities (i.e., DOH, Article 28, etc.,)

• In collaboration with the leadership team, facilitates implementation of performance enhancements to address Press Ganey patient and employee surveys.

• Under direction of Chief Nursing Officer and in collaboration with Human Resources and Clinical Nurse Manager, supports and drives nursing talent acquisition, professional development, and succession planning.

• Understands optimal patient flow and develops strategies to obtain maximum efficiency while preserving patient safety, high-quality clinical care, and optimal patient experience.

• Proactively ensures that health center-based client services issues/grievances are handled efficiently, effectively and appropriately documented.

• Participate in Compliance, Risk, Patient Safety and Quality Management Committees.

• Participates in Debriefings and Root Cause Analyses and oversees implementation of corrective action plans.

• Demonstrates a working knowledge of emergency procedures and directs and supports staff during medical emergencies or evacuations.

• May be required to work during inclement weather and other staffing emergencies.

• Required to be on call during inclement weather and other staffing emergencies.

Training and Education (30%)

• In conjunction with the Nurse Manager and the interdisciplinary team, implements and oversees onboarding, training, competency assessment and re assessments for nursing and clinical staff.

• Collaborates with the interdisciplinary leadership to design and implement learning opportunities based on facility needs, population specific needs, and evidence-based practice.

• Mentor, supervise, and evaluate the team to reach their full potential and inspire continual professional and educational growth.

Direct Clinical Care (10%)

• Provides clinical support and consultation, as needed, to the Clinical Nurse Manager and clinical staff to support efficient, high-quality, safe, and equitable care.

CORE COMPETENCIES

• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.

• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility.

• Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity

• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.

REQUIRED SKILLS/ABILITIES

• Interpersonal

• Excellent customer service skills

• Ability to remain focused and calm in stressful situations

• Superior oral and written communication skills

• Ability to develop and maintain effective, professional relationships with internal and external stakeholders

• Ability to work effectively as part of team

Technical

• Proficient with electronic health record (EPIC)

Subject Matter Knowledge

• Strong understanding of Transformational Leadership Concepts

• Strong foundation in evidence-based practice

• Familiarity with Press Ganey, patient/employee experience survey tool

• Strong nursing clinical knowledge

• Strong knowledge surgical care, complications, and evaluation

• Familiarity with principles of process improvement and change management.

Work Habits/Attributes

• Keen attention to detail

• Excellent organizational skills

• Outstanding time management skills, including the ability to work under deadlines

• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities

• Ability to exercise sound judgment and independent decision-making skills

• Ability to exercise discretion in the handling of confidential information

• Ability to demonstrate and document evidence-based clinical judgment

• Comfort making data-driven decisions

• Ability to make strategic decisions

• Superior negotiation skills

• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require

• Well-developed problem-solving and critical thinking skills

• Ability to build and lead high-performing teams

REQUIRED QUALIFICATIONS

• Education Related Capability Requirements: Requires an ability equal to that usually derived from satisfactory completion of courses required for graduation from an accredited college or university with a Baccalaureate Degree, plus NYS licensure as a Registered Nurse.

• Experience Related Capability Requirements: Requires previous experience of a minimum of 3-5 years in a nursing supervisor or leadership role. Must demonstrate strong customer service skills as they relate to patient care and overall communication.

• Requires computer proficiency. Excellent communication skills, independent judgment and problem-solving skills are essential.

• Licensures/Certifications: Current NYS Nurses License. Current BLS certification.

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short and Long Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.