Fashion Institute of Technology Residential Education Coordinator in New York, New York
The Residential Education Coordinator (REC) is a full-time, twelve-month, live-in professional staff position responsible for providing leadership and supervision for a residence hall housing approximately 300-500 residents. Reporting to an Assistant Director of Residential Education, Residential Education Coordinators oversee the daily operation of a residence hall and serve as an active and visible Residential Life staff member. RECs lead educational and community-building initiatives within a residence hall through supervision of staff, building relationships with and assisting residents, enacting community standards procedures, and serving on an on-call duty rotation. RECs are also instrumental in contributing to the success of Residential Life and the FIT Division of Student Success through department-wide and campus activities including move in/out, student leadership retreats, summer housing, departmental committees, assessment, and more. RECs perform other duties as assigned are expected to contribute to a positive, team-oriented, energetic, and flexible work atmosphere. Responsibilities and areas of oversight are subject to change based on the needs of the department and the campus community.
Primary Job Responsibilities & Duties
Supervise and evaluate Resident Assistants on a regular basis, including providing guidance, feedback, and professional development through weekly staff meetings, one-on-one meetings, and staff evaluations
Oversee staff performance/progress outlined by the residential curriculum and assist in continued assessment and development of the curriculum
Facilitate staff development, foster staff unity and teamwork, motivate student staff and empower them to promote student learning and development
Assist with the selection and training of student staff members
Advise student leaders in the Residence Hall Association (RHA), including providing guidance, feedback, and professional development through weekly meetings, one-on-one meetings, and trainings
Coordinate department processes within assigned area, including hall openings and closings, health and safety inspections, maintenance requests, overnight visitation, damage billing, and room consolidation
Oversee building and committee budgets and approve staff expenditures with adherence to College purchasing guidelines
Produce monthly reports related to residence hall operations, student and staff progress, and curriculum implementation
Walk through building(s) on a regular basis for cleanliness and maintenance needs identification
Chair/Co-chair a departmental committee and provide leadership to an assigned area
Work to advance the College, Division of Student Success, and Residential Life's strategic plan and goals through participation in goal setting, program implementation, committee/task force work and assessment efforts
Attend various meetings on a weekly/biweekly basis including, but not limited to: Residential Life staff meetings, professional development sessions, building staff meetings, committee meetings, and weekly meetings with students and supervisors
Assist with the housing selection process for new and returning students as needed
Maintain clear, consistent communication with department and college staff on a variety of topics, ensuring a timely response to concerns, exceptional support of students and a commitment to the college, division and department missions
Serve as a point of contact for students, staff, and family members, providing information and maintaining appropriate communication with a wide variety of constituents
Perform all other duties as assigned
Community Standards and Student Support
Develop relationships with students through one-on-one contact and community development methods, serving as an educator, resource and advisor for students with academic and personal growth concerns
Advocate for resident and community needs, establishing an active presence and availability within assigned residential community
Role model appropriate behavior, personal integrity, and responsible conduct both on and off campus
Maintain close communication and positive relationships with residents, students, and staff
Communicate, interpret and enforce department and college standards and policies
Ensure staff members are appropriately confronting and documenting behavioral issues and concerns
Respond and process alleged policy violations as reported by staff, students, Public Safety, or community members with adherence to departmental and College processes
Maintain due process and a restorative, learning-centered philosophy when sanctioning and engaging in the conduct process
Provide programs and other proactive educational interventions to minimize behavioral issues
Serve as an advisor and resource for individual residents through conflict resolution and roommate mediations
Emergency and Crisis Response
Take part in a 24/7 on-call duty rotation and oversee the implementation of duty and crisis response protocols
Effectively respond to emergency situations and assist in resolving resident and facilities concerns and needs
Provide appropriate post-crisis referrals and follow-up with students and staff as needed
Serve as a liaison with Public Safety, Health Services, Counseling Center, Dean of Students Office, Title IX and Affirmative Action staff, and emergency personnel
Share responsibility in maintaining health, fire, and safety standards
Serve as a Campus Security Authority and assist in reporting incident information as needed
Serve as a responsible employee for allegations regulated under Title IX
Knowledge and Skills Considered Essential for Success
Bachelor's degree and at least two years of prior experience in a college residential setting required; master's degree specifically in higher education, student development or related field preferred.
Strong interpersonal skills required. Demonstrated ability to communicate professionally and effectively in both written and verbal form with a variety of stakeholders including, but not limited to, students, faculty, staff, and parents.
Excellent supervisory, teamwork, conflict resolution, project management, and organizational skills.
Knowledge in the areas of residential curriculum, crisis intervention, conflict mediation, student and leadership development theory, student conduct administration, and restorative practices.
Demonstrated commitment to sustainability, equity, and social justice; experience working with a diverse student population, supporting the needs of marginalized students, and engaging students and staff on issues of diversity and social justice.
Ability to work effectively and positively in an environment characterized by change, including the ability to acquire new knowledge and utilize that information to develop new programs and services.
Knowledge of FERPA, Title IX, Clery Act and other state and federal laws as they relate to residential life administration.
Engagement in the field of student affairs and higher education administration with an interest and willingness to learn, implement, and share best practices and new approaches.
Capacity to work in a 24-hour/7 day environment with the ability to quickly respond to and handle situations for the entire residential campus.
A genuine interest and satisfaction in working with students, families, faculty, and staff and in supporting the mission of higher education and student affairs.
RECs will keep regular office hours. Evening and weekend commitments will be required to fulfill duties of the position.
While serving on-call, RECs will remain within close proximity to the campus. RECs are expected to serve on call during holidays, weekends, and evenings as needed to ensure 24/7 coverage.
RECs are expected to make their on-campus apartment their primary residence.
This position is considered to be an essential personnel position for the department, and as such, RECs may be required to report to work/remain at work even if classes are cancelled, and/or the campus is working on limited operations in an emergency.
RECs may serve in one or more residence halls during their time in the position and may be reassigned due to departmental or college needs.
Compensation is commensurate with experience. Staff in Residential Life are employees of the FIT Student Housing Corporation, a 501(c)(3) entity. Compensation and benefits are determined through the Housing Corporation governance process and are subject to change as such.
FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212-217-3360, firstname.lastname@example.org.