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Sodexo Restaurant Operations Manager 3 in New York, New York

Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo Corporate Services is seeking an experienced Restaurant Operations Manager 3 for a Corporate Services client located in New York, NY.

Sodexo is seeking a Restaurant Operations Manager 3 candidate for a high profile, full service restaurant in the heart of NYC. We have newly curated lunch, dinner and social hour menus, sourced from local farmers and artisans. Full bar and cocktail program . This is a fast paced environment with a significant amount of volume of on-site catered events. High volume during peak season business between April and September. This candidate will report to the VP of Operations. This is a hybrid position consisting of both Admin and FOH operational - ideal candidate will have strong skillset in hospitality and guest services, financial acumen, and organizational skills.This client is looking for candidates with high-end hospitality, and strong team building acumen. This individual will manage a staff of up to 25 Sodexo frontline employees.

*At the time of offer, you will need to provide proof that you are fully vaccinated and/or will be fully vaccinated prior to the first day of employment*

The successful candidate will:

  • have oversight of daily food operations and deliver a high-quality product;

  • achieve company and client financial targets and goals to include oversight of cash-handling and the POS system;

  • develop and maintain client and customer relationships;

  • motivate, coach, mentor and develop frontline (hourly) staff; and/or

  • ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; and / or

  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties

  • Establishes a safe work environment

  • Assumes General Manager’s (GM) responsibilities and authority in his/her absence

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-NY-New York

System ID 740406

Category Food Service

Relocation Type No

Employment Status Full-Time