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L'Oreal USA S/D, Inc. Sales and Training Coordinator in New York, New York

Job Description Form

Section 1: General Information
Job Title: Sales and Training Coordinator

Division: L'OREAL Luxe
Supervisor Title: Account Executive
Location: New York, NY
Section 2: Job Summary:
This role is a true hands-on selling and training position. As a Sales and Training Coordinator and "Brand Ambassador" you must achieve and exceed retail sales plans in an assigned market, through events, focus days and training of retailer associates, support and management of fragrance/beauty freelancers. Support and execute all brand initiatives. Ensure all merchandising updates are completed in a timely manner and inventory levels are in place to support growth at store level.
The Sales and Training Coordinator will be responsible for:
Achieving monthly, quarterly and annual sales goals, as assigned
Accept responsibility for your retail goals and adjust strategy in partnership with your supervisor according to performance and achievement within each retailer
Monitor ranking and competitive retail performance and report findings to your Account Executive
Strong in store presence; lead by example through selling and training.
Scheduling, planning and execution of trainings, focus days, events, and brand initiatives at store level
Based on the changing needs of the business, Sales and Training Coordinators may participate in Digital Workstreams as required by the Account Executive and Regional Sales Director
Train all retailer staff, management and freelancers
Inspire staff to sell the brand even when you are not in the store
Facilitate market trainings in partnership with your Account Executive seasonally to introduce new launch products
Prepare and plan for all trainings using education department approved tools and guides
Participate and lead Grand Openings
Track all trainings and complete all training documents and recap and report results to the Account Executive
Weekly business review with your Account Executive
Partner with Account Executive to come up with additional strategies to achieve sales goals
Develop, in partnership with Account Executive, a call cycle/calendar by 15th of each month and provide schedule to Account Executive
Monitor appointment bookings prior to events
Directly responsible for recruitment, instore management and training of freelance in coordination with the Account Executive.
Review and monitor performance of freelancers weekly
In partnership with your Account Executive, make changes in personnel when- necessary based on performance
Maintain case line/ and or shop quality and merchandising per best practice protocols
Sales and Training Coordinator should plan on being in store a minimum of 5 days each week, with 1/2 office day per week for recaps.
Complete all reporting in a timely manner (freelance tracker, expense tracker, time sheets, etc.)
Communicate with Account Executive consistently throughout the business week
Communicate with all stores within territory to review objectives vs. performance
Inform the store team of all seasonal marketing activity well in advance to ensure proper set-up and preparation
Manage and adhere to all freelance and T&L budgets
Adhere to all company rules and regulations pertaining to T&L
Section 3: Job Requirements:

Bachelor's degree and / or equal experience in the cosmetics industry preferred
High School Diploma required
1 to 2 years of management experience required
Minimum 5 years sales experience, cosmetics/fragrances experience preferred
Goal driven with an ability to multi-task
Must be creative and resourceful for events
Must be creative in training of product knowledge and motivation of daily/weekly objectives
Strong interpersonal, organizational, and communication skills
Enthusiastic, friendly, positive energy
Exceptional customer service skills
Section 4: Judgment and Decision Making:
This role will require a balance of analytical thinking, strong application skills of ideas to develop consumer knowledge and insight and to act on the data in collaboration with internal brand & external account partners. We are looking for a change agent that can naturally connect dots across the organization to capture strong results for the brand. This role requires constant interaction across a matrixed business structure to coordinate work and deliver objectives. As a result, this individual must effectively build networks and become the in-house expert on the brand's consumer mindset to help influence, convince, and introduce new ways of marketing. We are looking for a dynamic, creative leader and self-starter to build a vision for the brand. This position reports to the Account Executive Section 5: Required Competencies:
Leads with Human Sensitivity - Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages senior/junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)
Displays Sensitivity to Our "Metier" - Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty and Consumer Behaviors.
Demonstrates Entrepreneurship - Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision. Considers consumers a company asset.
Innovates - Shows curiosity, imagines creative solutions generating business value, promotes team creativity and utilizes data to draw new insights.
Achieves Results with Integrity - Conveys energy, focuses on results, deliverables, and follow-through (i.e., accelerates multiple tasks to meet deadlines) and acts with integrity
Manages Complexity - Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)
Interacts Effectively - Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

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We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.