New York Seasonal Jobs

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Warner Media LLC Sales Associate (Harry Potter Flagship) - Summer Seasonal in New York, New York

Company Overview

Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We’re home to the world’s best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

The Job

Our inaugural Harry Potter Flagship store is seeking part-time Sales Associates.

Warner Bros. is continuing to expand and evolve the Wizarding World of Harry Potter and Fantastic Beasts with the opening of Flagship Wizarding World stores, in key cities globally. These stores will bring to life the magic of Harry Potter and Fantastic Beasts for all Fans and Super Fans of the franchise. Flagship Retail will deliver incredible product, service and environments in spaces that truly celebrate the Wizarding World.

This part-time position will support the leadership hierarchy of the New York Flagship Wizarding World store by maximizing customer and fan engagement in an awe inspiring, best in class retail environment. One of the main responsibilities for this role will be to actively engage customers through an immense experiential environment while maintaining our brand standards.

This temporary position will end on or around September 12.

Part-Time availability should fall within one of the below options:

  • A minimum of 3 days available, including either Saturday or Sunday, with the ability to work from 7am-11pm

  • A minimum of 5 days available to work a 4 hour shift ending from 7am-11am/12pm OR 4 hour shifts starting at or after 5pm to 11pm

The Daily

Customer Service

  • Consistently demonstrates a positive and seamless guest experience.

  • Assist customers with merchandise purchases by locating items customers may wish to purchase, suggesting items of interest, and retrieving merchandise from inventory when needed.

  • Responsible for cascading customer feedback to correct channels of communication.

Store Operations

  • Register and cash handling duties include ensuring that all transactions are complete and accurate.

  • Follows, teaches, and exhibits all safety and compliance protocols

  • Performs all other duties as instructed

Financial Analytics

  • Follows the steps of sales in each customer engagement

  • Responsible in attaining delegated daily, monthly, or quarterly sales goals.

Brand Representation

  • Maintain store appearance to ensure that it is neat, orderly, and well stocked to meet the Company’s visual merchandising standards.

  • Teaches and lives stores culture with each associate

  • Collaborates with the team to follow company values

  • Follows and impacts store set priorities and brand standards

The Essentials

  • Minimum 6 months experience working at a retail store

  • Minimum 6 months experience with cash handling and customer service

  • Knowledge of Harry Potter series and background

  • Demonstrated customer service skills

  • Excellent communication skills (i.e. verbal, non-verbal, visual) with the ability to communicate effectively in public to both small and large groups.

  • Ability to work effectively in a team environment

  • Strong attention to detail with focus on basic numerical skills

  • Highly motivated self-starter with good initiative

  • Proficiency with Word, Excel, PowerPoint

  • Must have open availability for a flexible work schedule that meets the operating needs of the business, including overnights, evenings, holidays, and weekend shifts

Management has the right to add or change duties and job requirements at any time.

#WBSOSummerJobs2022

The Perks

  • Exclusive WarnerMedia events and advance screenings

  • Paid time off every year to volunteer for eligible employees

  • Access to well-being tools, resources, and freebies

  • Access to in-house learning and development resources

  • Part of the WarnerMedia family of powerhouse brands

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

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