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ASPCA Seasonal Foster Coordinator in New York, New York

Please make sure to attach both a resume and cover letter to complete your application. Summary: Are you a friendly, detail-oriented people-person who thrives in creating efficiency Do you excel at open, effective communications to keep things on track in a fast-paced, dynamic environment Are you passionate about animal welfare and the goodness of people and do you possess a strong interest in finding opportunities for people to help cats in a real and tangible way If so, you should consider the role of Foster Coordinator to be part of a committed Kitten Nursery team working to support kittens and nursing queens in New York City. The Kitten Nursery cares for over 1,500 underage kittens and their mothers in a dedicated nursery environment as well as through an expanding foster program. Once these kittens are healthy and happy 8-week-olds, the Kitten Nursery helps them get ready for adoption through the ASPCA Adoption Center and transfer to partner shelters. The Foster Coordinator (the Coordinator) facilities the deep engagement in the mission of the ASPCA through the recruitment, management, support and celebration of hundreds of dedicated foster volunteers. He or she will play a key role in ensuring the health and well-being of the foster population by providing support and training for our foster volunteers as well as logistical needs, including scheduling medical check-up appointments and ordering supplies. The Coordinator will organize animal intake, movement, scheduling, and transfers to help maximize the efficiency and impact of Nursery operations and ensure positive outcomes for felines in this program. Responsibilities: Responsibilities will include, but are not limited to: \* Cultivate positive and productive relationships with staff and with foster families to support positive animal outcomes \* Provide all foster volunteers with comprehensive training in disease control and prevention in their home, animal handling and safety techniques \* Provide supervision, modeling, coaching and ongoing guidance for foster families; provide excellent customer service and resolve issues as they arise \* Provide all foster families with direct, transparent communication about the purpose of their foster assignment and help those fostering animals with medical and/or behavioral risks to understand that humane euthanasia may ultimately be the appropriate outcome for that animal \* Ensure sufficient and appropriate supplies are distributed to the foster volunteers \* Manage a foster on deck process to find foster placement from the ASPCA s database of volunteers within 24 hours to ensure timely, efficient flow of animals into care \* Participate in daily Nursery Rounds and, in partnership with the Animal Logistics Manager and Director of Operations, ensure that animals are moving efficiently into and through foster homes, the Nursery, Adoption Center and transport; make adjustments to operations as needed to improve service and efficiency \* Maintain a daily census and foster tracking database; Monitor daily animal population in foster to identify opportunities for positive outcomes through adoption or transfer \* Work closely with the Adoption Center Animal Welfare, Medical, and Admissions & Matchmaking teams to coordinate appropriate animal selection, intake, and return from foster that meets animals needs and ensures humane and efficient animal flow \* Communicate regularly with Animal Care Centers of NYC (ACC) staff and other key stakeholders about Nursery capacity and potential daily intake of new kittens \* Coordinate with the medical and behavior teams to manage a streamlined approach for medical or behavioral support needed for new intakes, animals housed on site, and fosters \* Schedule appropriate services, including recheck examinations and Community Medicine and AAH appointments, to coincide with foster returns and timely, efficient movement throughout an animal s stay \* Update PetPoint and Impromed databases as necessary for intake and outcome of animals as well as scheduling of appointments; assist with medical data into records for foster recheck and return appointments \* Provide complete charts for veterinary exams and procedures ensuring all test results and follow-up paperwork are included. Retrieve and assure completed paperwork is in the chart for all procedures, surgeries and consults \* Notify veterinarians and behavior staff of animal status changes and ensure changes are accurately reflected in PetPoint \* File, retrieve and transfer medical records for animals that have been and are currently housed at 91st Street. \* Partner with the Director and Adoption Center Manager, Transport to coordinate outbound transports of kittens to destination shelters \* Ensure all animals have received appropriate foster medical discharges and/or adoption medical discharges prior to placement or transfer to the Adoption Center \* Send and retrieve medical records and health certificates to and from ACC and placement partners \* Guide Nursery staff in working effectively with foster volunteers \* Other duties as assigned by supervisor Qualifications: \* Has Commitment and dedication to improving the lives of animals \* Demonstrates Ownership and feels responsible for outcomes \* Believes in Team that we are stronger together \* Seeks to Elevate others and reimagine what is possible \* Focuses on Impact, specifically making change for animals Qualifications:Able to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols, Able to quickly adjust focus and shift priorities based on Kitten Nursery and patient needs, Able to understand and communicate using appropriate veterinary medical terminology, Able to work efficiently and calmly under challenging conditions; demonstrate flexibility with work assignments and tasks, Basic computer skills, including Microsoft Office; familiarity with PetPoint and Impromed or other shelter and veterinary software systems a plus, Exceptional customer service and communication skills, Knowledge of basic animal care and low stress handling, Must be able to bend, stand, lift 30 pounds frequently and engage in repetitive motions throughout a shift, Must be comfortable working in close proximity to cats and cat litter, Must possess excellent written and oral communication skills. Language:English (Required), Spanish Education and Work Experience:High School Diploma (Required) 1-2 years experience in an animal shelter or veterinary practice setting, Fear Free certified or obtained within 60 days of employment, Previous experience working in a kitten nursery and/or with shelter foster programs preferred Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Please don t forget to attach your resume and cover letter to complete your application.