New York Seasonal Jobs

NEIMAN MARCUS GROUP
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.
Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.
NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.
As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.
NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

The Floor Ambassador is responsible for representing Bergdorf Goodman in a specific department to ensure clients are provided with BG customer service experience. This individual must have proven success in retail sales and the ability to understand and represent a luxury brand.

RESPONSIBILITIES:

Create a welcoming environment by greeting, approaching and directing customers.

Connects with clients in a friendly and meaningful way.

Seamlessly interacts and introduces customers to associates.

Makes every client interaction a personal and seamless experience.

Direct traffic flow by escorting clients through store floors for ringing.

Ringing transactions and graciously processing returns.

Educates self and client on merchandise, events, promotions, policy and services.

Promotes benefits of the InCircle program and opens new accounts.

Assist in maintaining visual and merchandise presentation standards on the selling floor

Assist with the maintenance of holds and stocking supplies.

Assist with VIC appointments.

Demonstrate flexibility and ability to adapt to the changing needs of the business.

Walks clients out at closing and assures that all last-minute clients are assisted.

Partners with others to provide the best client experience.

Actively creates a positive work environment through teamwork and collaboration.

Maintains positive working relationships throughout the company.

POSITION REQUIREMENTS:

2+ years of luxury sales experience with a proven track record of success

Excellent customer service skills

Motivated and results driven

Ability to effectively work both autonomously and as a team player

Highly organized with a strong attention to detail

Must have the ability to work full time schedule based on business needs and inclusive of evenings, weekends, and holidays

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.