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Axis Senior Claims Specialist - Multi Lines in New York, New York

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.


  • Highest level individual contributor floating across all lines of business, including but not limited to property, casualty and a variety of professional lines.

  • A successful person in the role will be highly responsive, timely and driven by the support and service aspect of the role. This role requires a team player who has a positive outlook, is flexible, organized, and efficient

  • Capable of making quick and thorough assessments of claim status, coverage, valuation and reserving, handle contacts and emails from both internal and external partners and fully documenting activities.

  • Excels in a best practices claim environment, thoroughly documenting the claim process

  • Responsible for the timely evaluation, reserving, settlement and disposition of assigned claims

  • Documents coverage, investigation, damages, reserve rationale, negotiations, etc. associated with claim

  • Investigates potentially fraudulent claims and takes appropriate action

  • Identifies opportunities for contribution, subrogation and contribution to the claim

  • Prepares required reports to senior management

  • Travels to mediations or settlement conferences as required

  • Other duties as assigned


  • Bachelor’s Degree or equivalent work experience required

  • Advanced degrees or insurance designations a plus

  • Typically requires 7 to 10 years of related experience handling claims in a commercial multi-line insurance environment

  • Claims adjuster license required; valid adjusting licenses in required states and additional states as needed

  • Supervisory experience or perspective

  • Audit experience

  • Experienced in reviewing coverage, drafting coverage correspondence, responding to/issuing tenders in multiple lines of business


  • Experience or exposure to handling claims on behalf of a syndicate, insurance company, an MGA, broker, independent loss adjuster or solicitor

  • Expert comfort level in remote and work from home virtual working practices and platforms

  • Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external

  • Solid understanding of individual and group performance metrics and KPIs

  • Experience with Excel, Word, PowerPoint , OneNote and SharePoint preferred

  • Availability for occasional travel post current environmental conditions

Rewarding. Challenging. Meaningful.

We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry.

Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.