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J&J Family of Companies Senior Manager - Commercial Operations Technology in New York, New York

Senior Manager - Commercial Operations Technology - 2307003156W


Senior Manager, Commercial Operations Technology

Kenvue is currently recruiting for a Senior Manager, Commercial Operations Technology. This position will be located at Skillman, NJ, Fort Washington, PA, New York, or Ontario, Canada with remote capabilities.

Who We Are:

At Kenvue ( , part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future--and yours.

Watch us here ( :

Job Description:

The Senior Manager, Commercial Operations will craft and deliver strategies that capitalize and optimize our end-to-end commercial operations spanning across Sales Operations, Supply Chain, and Customer integrations.

This will give you exposure to our end-to-end Commercial Operations and to make game-changing impact by connecting areas of operations that were historically siloed and creating strategies to fill gaps in our order-to-cash end-to-end model. This can include integrations and system enhancement/deployment that touch or interact with our Business-to-Business (B2B) eCommerce systems, eCommerce capabilities that integrate with our Customers (eg. Amazon, Walmart, CVS, etc.), our SAP capabilities/teams, Alternate channels (eg. Hospitals, etc.), etc.

This role has a broad scope for a tech-savvy, talented self-starter that wants to have a broad and tangible impact on our business and opportunities for senior leader exposure and robust career opportunities.

Roles and Responsibilities:

  • Be responsible for the Commercial Operations strategy/vision and lead product teams to deliver related services.

  • Own and drive delivery of a product roadmap, ensuring focus on business needs and establishing clear critical metrics in collaboration with Sales and Supply Chain business and IT teams

  • Develop talent that can lead the successful delivery of modern approaches to build capabilities that create a competitive advantage for J&J Consumer brands

  • Integrate with project teams (eg. SAP, eCommerce, etc.) and represent Commercial priorities

  • Play a key role in identifying opportunities to improve current processes using automation technologies, and system enhancements, and enlisting the support of peers and business partners

  • Partner with our wider IT community to ensure all aspects of technology needs are considered in the selection and integration of new technologies

  • Drive as well as challenge practices across the organization and put in place processes that are customer focused

  • Maintain a strong understanding of our technical architecture and challenge our engineering teams to deliver against defined goals

  • Lead meetings with senior members of our business organizations (Sales, Supply chain, etc.) teams ensuring we drive to the best strategic outcomes

  • Hire and develop technology experts who bring the expertise we need to drive our agreed business outcomes


Position Requirements:

  • A minimum of a Bachelor's degree in Business Technology, Engineering, Information Architecture, Computer Science, or similar field experience is required

  • Experience delivering large-scale, high-availability, and high-performance applications, for large companies, is required

  • Proven track record of delivering multiple large, complex projects

  • Experience managing business process change

  • Experience with quality assurance/testing processes

  • Strong communication, team leadership, and influencing skills are required

  • Prior experience in one or more of B2B eCommerce, Drop Ship eCommerce, SAP Order to Cash, and/or Architecture

  • Understanding of issues covering architecture, user interface, and navigation along with familiarity with integration technologies/processes is required

  • Experience with Agile methodology, Scrum, Six Sigma, and/or DevOps processes is required

  • Strong problem-solving skills; responsive and flexible to evolving responsibilities and changing environment

  • An ability to analyze and understand data and trends and deliver process improvement plans to address opportunity areas identified

Preferred Competencies:

  • Broad understanding of the end-to-end technology stack, including hosting, networking, virtual infrastructure, integrations/APIs, monitoring, web servers, caching, database, front-end, microservices, and front-end frameworks is preferred

  • Experience working in a CPG, Healthcare, or Retail is preferred

  • Experience with SAP, Hybris, and/or Automation technologies is preferred

The anticipated base pay range for this position is $113,000 to $195,500.

What’s in it for you:

  • Competitive Benefit Package

  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

  • Learning & Development Opportunities

  • Employee Resource Groups

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location NA-US-New Jersey-Skillman

Other Locations NA-US-Pennsylvania-Fort Washington, NA-US-New York-New York, NA-CA-Ontario-Markham

Organization JNTL Consumer Health LLC

Job Function Info Technology

Req ID: 2307003156W