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VMware Senior User Experience Designer - Opportunity for Working Remotely in New York, New York

Role Overview

VMware Carbon Black Cloud holds the shadows at bay, shielding businesses from calculated and malicious cyber attacks. Our customers rely on us for detection, prevention, and remediation of security risks, as well as ensuring secure configurations in their environments. The user base we serve ranges from dev-ops teams and IT deskside support to cybersecurity scientists.

We’re looking for a Senior User Experience Designer with stellar IxD and IA skills who is excited by complex design challenges and the opportunity to make user’s lives easier. An eternal student, always on the lookout for new design techniques and ways to improve your craft, or share knowledge to elevate the capabilities of the team.

You’ll join a growing UX team of designers, writers, and researchers who share your passion for bringing great UX to the enterprise space. We learn fast, collaborate enthusiastically, and lay track on the process as we go. You’ll work on cross-functional initiatives with PM & Engineering, and have plenty of opportunities to connect directly with customers and prospects in the security field.

What You’ll Do

  • Create clear, engaging designs that enable rapid decision-making by security analysts, and admins in IT infrastructure and dev ops

  • Participate in various forms of user research to understand customer needs and inform product designs

  • Collaborate with product managers and engineers to understand business priorities and technical feasibility

  • Explore design options by creating sketches, workflows, wireframes; prototypes for validation during user research and usability testing

  • Analyze the effectiveness and efficiency of proposed designs

  • Communicate design alternatives with confidence, and absorb feedback with grace

  • Socialize design concepts both within the UX team, as well as with PM and Engineering, to ensure platform coherence across multiple concurrent initiatives

  • Work closely with Product Managers to help identify and prioritize buckets of functionality that can be released together or in phases

  • Provide guidance to engineers as your designs get built into products

About you

You’re compelled to ask “why”. You need to know your work has a purpose. You’re fascinated by humans and how they make sense of complex data. You’re a seasoned designer who takes the time to understand customers and can tell an engaging story to your teammates when sharing user discoveries. You collaborate cross-functionally and recognize that good ideas can come from anywhere. You are well-informed, strategic when advocating for the user, and committed to delivering a high-quality product experience.

  • 5-7 years experience defining user experiences for complex SaaS applications (not websites)

  • Excellence in interaction design, information architecture, and data visualization

  • Ability to apply established styles and leverage existing interaction patterns

  • Expertise in design facilitation; familiarity with a variety of research techniques

  • Knowledge of when to seek customer feedback to inform design at crucial stages

  • Success on both blank-slate initiatives and on projects for established platforms and products

  • Ability to estimate UX work, assess and mitigate risk, and make tough prioritization calls, coordinating operationally with cross-functional leads

  • Facility in presenting to and interacting with customers and prospects

  • Bonus points for experience in at least one project in the security technology space! :)

VMware supports a flexible work environment, and also has offices around the US.

US-based remote workers welcome!

Category : Engineering and Technology

Subcategory: User Experience

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-08-05

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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