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Amazon Web Services Sr. Operations Lead, BDSI in New York, New York


Job summary

The Amazon Web Services (AWS) Business Development and Strategic Industries (BDSI) team is searching for a seasoned professional who will report to BDSI Business Operations Leader to run operating cadences, contribute to performance management mechanisms, and help coordinate BDSI participation in AWS review mechanisms (e.g. Weekly Business Reviews, Monthly Metric Reviews, Forecasting).

The successful candidate must have depth of expertise across CRM and Business Intelligence solution stacks, and have demonstrated business acumen and the ability to apply technology solutions to solve business problems. The candidate must be able to roll-up their sleeves, and work directly with the models/data, be detail-oriented, analytical, and have excellent problem-solving abilities. They will influence the continuous improvement of forecast models, business intelligence / reporting tools and other field activities to enable operational goals.

They will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for their customers to other internal teams. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management and business-partnering skills, and be able to communicate complex strategies or analytical results, both written and verbally, in a clear and easy-to-understand way.

Inclusive Culture.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Harmony. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship and Career Growth. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

  • Drive global standardization of program delivery practices, businesses processes, and reporting.

  • Work directly within global sales data to orchestrate metrics, key performance indicators and decision criteria.

  • Utilize tools including, Excel, SQL, and Tableau to create dashboards and insights from data.

  • Build out robust reporting mechanisms for the BDSI Leadership and Sales teams to monitor the business

  • Lead the development of new metrics that bring new clarity and insights

  • Drive consistency in reporting and methodology with stakeholders across a growing organization

  • Develop robust and scalable reporting solutions

  • Perform ad-hoc analysis as needed and present findings to senior management

  • Coordinate BDSI and AWS mechanisms (Weekly Business Reviews, Monthly Metric Reviews, Forecasting)


  • BA/BS Degree required

  • 8+ years of experience in Sales Operations, Business Planning, FP&A, Operations, Strategy, Finance, Business Development, or other related fields

  • Expert level in Excel and Data query tools. Experience with Tableau or other BI/analytics tool

  • Proven experience with CRM tools (ideally Salesforce), revenue reporting, forecasting, automation, etc.

  • Strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses

  • Strong written and verbal communication skills, with experience presenting to senior leadership


  • MBA or other advanced degree

  • Strong financial, analytical, and communication skills with the ability to think strategically about business challenges using data

  • Experience working within a high-growth, global technology company

  • Strong business process design experience with end-to-end demonstration of results

  • Exhibits sound business judgment and a proven ability to influence others

  • Demonstrated successful track record planning and executing strategic and operational deliverables

  • Demonstrated ability to manage multiple competing priorities simultaneously and drive to completion

  • Aptitude to learn new tools quickly

The pay range for this position in New York City is $147,300 - 199,300 (/yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the New York City Human Rights Law. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.