Vita Coco Sr. Sales & Operations Planner in New York, New York
The Sales & Operations Planner (S&OPP) is responsible for creating and maintaining the consensus demand plan at multiple levels of aggregation, using statistical models within the Demand Planning module and utilizing insights from Sales, Marketing, and Finance. The S$OPP ensures alignment with company?s financial plans by designing and executing a fully redesigned S&OP process. He/She will work closely with his/her peers in Vita Coco to develop, implement and share best practices.
This role will report into to the Director of Operations for the USA and will be based out of our NYC office in New York, NY.
?Lead the monthly Sales & Operations Planning Process, and act as the voice of the business to partners in Supply Chain
Leads cross-functional team in the development of an aligned sales forecast, leveraging knowledge of historical performance, customer/consumer behavior, competitive activity and tactical/investment plans for the business
Prepares, communicates, and effectively presents state of the business including sources of forecast variance, expectations for volume performance in future periods, as well as risks and opportunities to Business Unit Sr Leadership team
Collaborates to align S&OP forecast as a direct input into both the financial and operational plans to support expected demand
Develop statistical models/scenarios of cause and effect factors that drive strong correlations to demand for All Market Inc. products (i.e., sales of cars four years ago drive sales of replacement tires today)
Planning and Execution
Ability to think strategically, AND execute effectively
Understand the key business drivers at key customers to identify opportunities for growth and risks to current plans
Integrates the work of brand/product marketing and sales planning to deliver balanced, aligned forecasts
Review factors that shape the demand for All Market Inc. products (i.e.,category trends / trade promotions / competitive products / seasonality / retail consumption / distribution channels) and leverage statistical models/concepts to build a rolling 18month horizon demand plan.
Evaluate and document market responses for new products and use this to develop qualitative forecasts for new items not yet introduced
Regularly validate forecast splits down to the Item/DC/Week level. Adjust the shortterm DC-Week forecasts throughout the month as necessary to support effective deployment of inventory
Escalate high risk shifts in demand in the short term to key senior stakeholders
Exhibits strong business acumen and financial discipline when analyzing the business and identifying risks/opportunities.
Understands interplay of forecast accuracy, customer service and inventory liability and drives to achieve best in class results across all three areas
Communicates opportunities and risks to management on a proactive basis.
Knowledge of key customer metrics/expectations and apply understanding of the resultant behaviors to explanations of variance or expectations for future periods
Compare Operational forecasts to Financial forecast. Explain variances, note uncertainty and highlight risk areas to the S&OP team.
Operations & Process Impact
Lead resolution of demand/supply imbalances with key stakeholders
Help assess the impact of potential changes to customer base
Partner with Supply Planning and Logistics to successfully manage product transitions, both end of life and new product introductions
Partner with stakeholders in Sales, Marketing, Finance, Supply Planning and Customer Service teams to maximize customer fulfillment while concurrently minimizing working capital investment
Participate in efforts to reduce costs throughout the Supply Chain
Create, prepare, and maintain forecast templates while continously improving demand planning workflow with efficiency and easily translated to the monthly S&OP Leadership Review.
Miscellaneous Operations Support
?Lead/support operations related and ad-hoc projects
Qualifications, Skills, Knowledge & Education:
Education Required: Bachelor?s degree in Supply Chain, Business or related field High caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
Years of experience: 5+ plus years of experience in a consumer goods manufacturing environment with an understanding of major retail accounts and forecasting supply chain management
Comprehensive knowledge of high level retail operations, forecasting technology, systems, market research data, and supply chain management
Proven ability to conduct complex, quantitative and statistical analyses complimented with qualitative inputs from multiple sources to draw conclusions and make recommendations
Strong Project Management Skills - Managing numerous projects at once, in a high paced environment.
Deep knowledge and experience in Demand Planning modules (i.e. SAP APO, Manugistics/JDE, Cognos, etc)
Self-motivated team member who can drive resolution to issues with strong problemsolving skills.
APICS certification a plus
DSD experience is a plus
When Vita Coco launched in New York City in 2004, not only did it bring coconut water into the mainstream beverage section, it re-branded coconut water as a premium lifestyle drink and helped start the trend of natural-functional beverages. Today, Vita Coco is the leader in coconut water and a growing global brand sold in 30 countries. Celebrated for its delicious, nutrient-rich hydration and replenishment benefits, Vita Coco is the brand that helps you ?drink a little better, eat a little better, and live a little better.?
More recently, the brand has introduced Vita Coco Sparkling, Vita Coco Coconut Oil, and Vita Coco Coconut Milk. Vita Coco?s independent parent company All Market Inc. has also entered the natural energy drinks category with the recent acquisition of RUNA. Despite its growth and success, we maintain the same entrepreneurial spirit upon which we were founded: a can-do culture that?s just beginning to tap into the potential of healthy, better for you beverages.
Vita Coco is headquartered in New York City with international offices in Hong Kong, Singapore and London.