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Microsoft Corporation Sr Technical Business Program Mgr, Cross Solutions, WW Commercial Business in New York, New York

Are you a seasoned business program manager with deep technical expertise who also sees the big picture? Do you have a passion for building organizational capabilities in a new business environment? Do you enjoy finding simple, meaningful solutions for complex technical problems? Are you highly collaborative with the vision and creativity to work directly with our customers’ engineers to understand their needs, identify emerging patterns, and develop new capabilities?

If you answered yes, then we have an exciting opportunity for a seasoned Technical Business Program Manager who enjoys solving complex technical and business problems and working collaboratively across a global organization. This position will require an in-depth and hands-on approach to problem solving. You should also be comfortable interacting with leaders across Corp, Field, and Partner programs articulating status, dependencies and navigating discussions towards impactful decisions.

About WW Cross Solutions

The Worldwide Commercial Business (WCB) Cross Solution organization is a newly formed group with the Microsoft Solutions team. Our objective is to build world class cross-solution capabilities to serve our customers, both internally and externally. We will achieve this by fostering a customer-focused, collaborative culture, and fueling growth through the people and programs we support. Our team drives cross-solution alignment and execution Our principles are to be customer obsessed, simple & focused, data driven, innovative, and business aligned.

About the role - Senior Technical Business Program Manager

Within WCB Cross Solutions, we have an impactful role available for an experienced technical business program manager to provide leadership and expertise that effectively delivers large-scale complex programs and initiatives on schedule and within budget. You will bring a mix of business and technical depth, have experience leading highly collaborative and matrixed initiatives. You will administer projects and comprehensive programs and ensure that deliverables are completed accurately, with quality, and on-time.

You will drive business and technical outcomes that support our cross solutions vision and strategic direction and be accountable for the success of enterprise-impacting technology initiatives. Your keen ability to navigate cross-team complexities and partner across organizational boundaries will be the key to delivering on our ambitious plans and business objectives.

To win this role, you will be comfortable dealing with the ambiguity of new organization startup, have an entrepreneurial and technical mindset to work engineering and developer teams, be data driven with excellent analytical skills, and have strong written and verbal communication skills to coordinate efforts across broad stakeholder groups. You will utilize your deep technical subject matter expertise in cross-cloud solutions and program leadership to navigate through the entire program lifecycle, defining the product vision, gathering, and prioritizing requirements, and building consensus across various stakeholders including Engineering team, Product Groups, Marketing, Global Partner Solutions, as well as Finance and Legal as applicable, when identifying risks and overcoming obstacles along the way.


Primary accountabilities for this role include:

  • Take ownership of end-to-end cross solutions programs; problem definition, solutions and technical programs strategy aligned to the broader WCB Strategy.

  • Deepen engineering group relationships to provide early, often, and deep technical connections to enable the community influencers as the best experts in their focused technology areas.

  • Translate our vision & direction, business goals in the form of Objectives & Key Results, and metrics in alignment with our business commitments across a comprehensive roadmap and by partnering closely with Solution Area leads, Engineering, Global Partner Solutions, and Business Groups to align

  • Work cross-functionally to structure problems, develop hypotheses, conduct analyses to turn data into actionable insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven processes.

  • Optimize internal business processes and collaborate with various internal virtual teams to drive program innovation and transformation.

  • Take a structural approach in solving complex problems. Communicate to senior decision makers in a clear and compelling way.

  • Define, track and report on the execution of key milestones & deliverables relative to KPI targets, while identifying and mitigating program risks/dependencies

  • Engage with business stakeholders and leaders across teams to frame, structure and prioritize, and implement operational or strategic initiatives.

  • Analyze relevant data to assist in defining business requirements and prioritize programs and initiatives with the highest impact.

  • Lead others in scoping problems by identifying key issues, inputs, stakeholders, and outcomes.

  • Create the conditions for successful collaboration at the organizational level to build strong partnerships and successfully collaborate with corporate, partner, and field leadership.


  • 5+ years of experience in both business and technical program management for large global enterprise organizations

  • Proven ability to drive enterprise scale business programs through entire life cycle, working with internal stakeholders and partner organizations.

  • Strong technical work designing applications, products and/or systems, including strong experience with creating, validating, and prioritizing product/tool/system requirements, issues, and risks.

  • Strong problem solving and analytical skills, with passion for multiple cloud services.

  • Ability to clearly identify and articulate project status, complex blockers, and outstanding actions to all stakeholders.

  • Demonstrated success in creating an environment that fosters delivering results through collaboration in cross-organization projects with sense of personal ownership and accountability.

  • Effective at building relationships, collaborating, and influencing others; experience working with leaders across various geographies and function.

Location/Travel: You may be based anywhere in the United States. You can expect limited global travel, less than 25%.

Join us and be one who empowers billions! That’s incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.