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Amazon Corporate LLC Sr. Technical Program Manager, Manga in New York, New York

Job summary
Love Manga or Comics? Interested in creating a great customer experience for Amazon's fast growing Manga business? The JP Manga business focuses on creating a great customer experience for Manga fans to discover, acquire and read both digital and physical Manga.

We are looking for a seasoned leader in NYC/Seattle with extensive experience managing technical projects from concept to delivery. Do you have experience collaborating with multiple teams and working with Engineering/Product/UX/Business teams to create a great user experience while staying on the cutting edge of new features and technology? Then this is the job for you. You will be the central point of contact for the product and tech teams, responsible for ensuring successful and timely project deliveries and growing the business.

In this role you will be a key member of the Manga Technology Group, working with Manga Cross Functional team leaders to set business strategy, tactics, and feature prioritization. You will work across organizations in Books and Amazon at large to deliver value to our Manga customers end-to-end.

You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you not only are able to develop and drive high-level strategic and technology initiatives, but can also roll up your sleeves, dig in and get the job done. We guarantee that you'll learn a lot, have fun and make a positive impact on millions of people.

You will own Manga services and features on Amazon JP website across all platforms (desktop, mobile browser, mobile shopping app). A successful candidate will have an established background in developing customer-facing experiences as well as backend services, a strong technical ability, excellent project management skills, great communication skills, managing and growing developers, and a motivation to achieve results in a fast paced environment.

Key job responsibilities
What You'll Do:

Work with business owners and product managers to define requirements and timelines as well as lead cross-functional, geographically diverse development teams through design, delivery, management and support.
Lead and coordinate design/implementation efforts between many internal Amazon and Kindle teams to develop and deploy optimal solutions for Manga.
Manage day-to-day operational aspects of a project and scope including scheduling and strategy. Identify required resources, assign and track tasks and responsibilities
Assemble project teams, assign responsibilities, identify appropriate resources needed, help gain buy-in from leaders and groups you don't control and develop schedules to ensure timely completion of projects by meeting project milestones.
Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit.
Partner with QA to ensure that all products and services are delivered to a high standard
Be the liaison between the product management and software development teams. Assist with conceptualization and understand the product
Represent the technical team, report on activity and deliverables to senior leadership across the Manga org and Books.

5+ years of technical program management experience
7+ years of experience working directly with engineering teams
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Proven success through strategic thinking and problem solving
Ability to multi-task in a fast-paced environment
Ability to communicate effectively, both written and verbal, with technical and non-technical individuals
Proven leadership and teamwork skills
Experience in creating and managing complex, cross-team project plans; prior success in driving execution of large-scale project plans with multiple teams in support of business goals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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