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Justworks Staff Product Designer, Growth in New York, New York

Staff Product Designer, Growth at Justworks (View all jobs)

New York, New York

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values (

If this sounds like you, you’ll fit right in.

Who You Are

Justworks is seeking a Staff Product Designer to help scale our Growth product experience. The Growth team’s mission is to e nable sustainable growth for Justworks and our customers through innovative risk management and a best-in-class prospect experience.

We do this by providing a flexible and best-in-class solution that meets the company’s and employee’s needs. As a Justworks Staff Product Designer, you will champion design and co-lead the design process on your cross-functional team of Product Managers and Engineers to evolve our existing product suite and drive innovation.

In this role, you will apply your passion for tackling complex design problems with a focus on our customers’ needs and internal tools. You are a versatile designer who steps back to analyze complex workflows and also dives into the interactions and visual details. You model sharing early and often, collaborating with and mentor other designers to establish a world-class user experience for our customers across the Justworks product suite. Our ideal candidate pushes their clean design sense, is a seasoned systems-level thinker, and is constantly pushing to mold complex experiences into simple, delightful ones.

Your Success Profile What You Will Work On

  • Collaborate effectively with product managers, engineers, product marketing and other designers to identify and define product opportunities.

  • Lead projects through an end-to-end design process: design strategy, research, exploration, interaction and visual design, prototyping, testing, launch, evaluation and iteration.

  • Run research sessions to uncover customer problems, needs, and mental models.

  • Facilitate workshops and brainstorm sessions with your team, designers, and other departments.

  • Create conceptual design solutions for strategic problems and dive into the interactions and visual details

  • Support design decisions with data and insights.

  • Work closely with engineers to deliver the polished final product while balancing short-term, long-term, and system-level impacts

  • Mentor other designers

  • Advocate for design and driving adoption on the product

  • Partner with leadership on large scope initiatives

  • Drive the team towards understanding through discovery and prioritization based on user needs on large undefined problem space

  • Act as project lead, leading numerous workstreams within a focus area

  • Apply a system-thinking approach to internal tools using data data

  • Present work at all levels -- from project team to executive leadership team.

How You Will Do Your Work

As a Staff Product Designer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Customer focus - builds strong customer relationships and delivers customer-centric solutions.

  • Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

  • Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

  • Results-driven - consistently achieves results, even under difficult circumstances.

  • Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

    In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.

  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”


  • You have a minimum of 8 years of experience in product design.

  • You have a portfolio that shows your process, a user-centered approach, and the results.

  • You’re energized by solving very complex product problems and communicating them in a simple and understandable way.

  • You value the details, but you also seek broad perspectives.

  • You have experience mentoring other designers.

  • You seek feedback from your team and customers.

  • You're thoughtful, and genuinely care about the quality of what ships to our customers.

  • You’re a pro in design tools like Figma.

    This position is located in our New York office and will remain remote until March 2022, after that we have flexible scheduling with 2 days remote 3 days in office.

    Please Note: Justworks requires all new hires to be fully vaccinated within six weeks of their hire date as a condition of employment unless you qualify for a reasonable accommodation. For additional information on our policy, please click here ( . Diversity At Justworks

    Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

    We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.

    Our DEI Commitment (